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Enterprise Holdings Full-Time Exit Booth Agent San Antonio Airport in San Antonio, Texas

Overview

National and Alamo has an exciting opportunity for a Full-Time Exit Booth Agent at the San Antonio Airport . The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

Enterprise Rent-A-Car is the largest and fastest growing privately owned automotive rental and leasing company with over 10,000 branch offices worldwide, Enterprise ranks #1 in the Insurance Replacement Market with yearly revenues of over $24 billion.

This is a FULL-TIME position (40 hours per week) that pays $10.50/hour. There is a $1.00/hr shift differential for hours worked between 11:00pm-7:00am. Apart from religious observations, must be able to work the following schedule:

Sunday 3:00pm-11:30pm, Monday 4:00pm-12:30am, Thursday 4:00pm-12:30am, Friday 4:00pm-12:30am and Saturday 4:00pm-12:30am

Location:

9559 AIRPORT BLVD

SAN ANTONIO TX 78216

Responsibilities

  • Prepare all rental documents accurately and completely.

  • Verify car information and VIN number for security and car control.

  • Provide additional service to Emerald Aisle members by offering our refueling option.

  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.

  • Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.

  • Provide all customers with undivided attention while assisting them at the exit booth.

  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions.

  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.

  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years of age

  • High School Diploma or G.E.D. required

  • Minimum of 1 year experience handling customer service functions (can be non-concurrent)

  • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required; familiarity with Odyssey a plus

  • Must have valid driver's license with no more than two moving violation and/or at-fault accidents on driving record in the past three years.

  • No drug or alcohol related conviction on driving record in the past 5 years

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Must be willing to accept $10.50/hr

  • Apart from religious observation, must be able to work the following schedule:

Sunday 3:00pm-11:30pm, Monday 4:00pm-12:30am, Thursday 4:00pm-12:30am, Friday 4:00pm-12:30am and Saturday 4:00pm-12:30am

Job ID 2019-297749

Location Customer Service/Support - Customer Service/Support

Category San Antonio Intl Airport

Airport / City US-TX-San Antonio

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