National Car Rental Jobs

Job Information

Enterprise Holdings Full Time Greeter - Reno Airport in Reno, Nevada

Overview

Equal Opportunity Employer

National and Alamo at the Reno airport has an exciting opportunity for a Greeter. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling renters' needs as they relate to the rental process. Provides member with appropriate vehicle selection as determined by the rental guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

-This position is at the Reno Airport

-Full Time

-$12.00 hour

Responsibilities

  • Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.

  • Welcome members to the facility when they exit the bus or arrive on the lot.

  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.

  • Assist members with questions and concerns to minimize counter visits.

  • Communicate customer service issues to management.

  • Ensure that hangtag information is completed correctly.

  • Maintain clean low mileage fleet mix requirements.

  • Maintain ready line area for cleanliness.

  • Thank member for their business.

  • Provide upgraded vehicles on request.

  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must have high school diploma or GED

  • Minimum of 1 year experience handling customer service functions

  • Must have a valid drivers license with no more than two moving violations in the last 3 years.

  • Must not have any alcohol or drug related incidents on your driving record in the last 5 years.

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required;

  • Must be able to work the following shift/schedule: Full time position and available to work any day and any shift that is needed. Current hours are Friday to Sunday 9:00am -5:30pm and Monday to Tuesday 2:30pm-11:0pm.

Job ID 2019-301519

Location Customer Service/Support - Customer Service/Support

Category Reno Tahoe Intl Airport

Airport / City US-NV-Reno

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