Enterprise Holdings Rental Agent in Middletown, Pennsylvania
National Car Rental and Alamo Rent A Car has an exciting opportunity for a Rental Sales Agent. The Rental Sales Agent provides a superior, friendly, and efficient transaction using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.
This full-time position offers c ompensation of $11.00 per hour plus a monthly commission and 40 hours per week :
Monday, Thursday, Friday 3:00 pm - 11:00 pm
Saturday and Sunday 3:00 pm - 11:00 pm
Full-time employees are eligible to participate in Enterprise's benefits such as medical, prescription, and dental coverages, paid time off, and 401k.
This posting is for the Harrisburg International Airport location - 2 Terminal Drive Harrisburg, PA 17057.
Use company approved sales and service techniques when determining customer needs
Offer optional products to meet customer wants and needs.
Prepare all rental and return documents accurately and completely.
Qualify each customer using our company rental requirement guidelines.
Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
Ensure that the return date and time on the rental agreement is accurate.
Review all charges at the time of vehicle return.
Prepare the Rental Agreement Folder with all required information.
Answer the phones to assist customers in a friendly, helpful and prompt manner.
Assist customers by effectively resolving all customer service issues.
Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
Equal Opportunity Employer/Disability/Veterans
Must be at least 18 years old
High School Diploma or G.E.D. required
Must have mininum of 1 year of prior customer service experience (sales experience preferred, but not required)
Must have a current and valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
No drug or alcohol related conviction on driving record in the past 3 years
Must accept a salary for this position of $11.00 per hour plus a monthly sales commission
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Apart from religious observations, must be able to commit a 40 hour workweek
Job ID 2019-307801
Location Sales - Sales
Category Harrisburg PA Airport
Airport / City US-PA-Middletown