Enterprise Holdings Greeter - Full Time - Alamo Rent A Car Lihue Airport in Lihue, Hawaii

Overview

Alamo Rent A Car has an exciting opportunity for a Full Time Greeter at the Lihue Airport location. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling customer needs as they relate to the overall rental process. Provides customer with appropriate vehicle selection as determined by the rental program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

Responsibilities

  • Proactively work with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.

  • Welcome customers to the facility when they exit the bus or arrive on the lot.

  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.

  • Communicate customer service issues to a manager.

  • Maintain Ready Line for cleanliness.

  • Thank customer for their business.

  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at-least 18 years of age.

  • Must have a High School Diploma or G.E.D.

  • Customer service experience preferred.

  • Must possess a valid driver’s license with a satisfactory driving record (no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years).

  • A minimum of basic level experience and understanding of a PC.

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Must be able to work 40 hours with a flexible work schedule, including weekends, holidays, evening/closing shifts.

Job ID 2019-273975

Location Customer Service/Support - Customer Service/Support

Category Alamo - Kauai

Airport / City US-HI-Lihue