Enterprise Holdings Enterprise Holdings Hiring Event - Kauai in Lihue, Hawaii
Enterprise, Alamo & National Car Rental Kauai Hiring Event!
We are hiring for multiple positions at our Lihue Airport, Homecity and Resort locations!
On-site applications, screenings and scheduling face to face interviews with Hiring Managers will take place on Thursday, April 25, 2019 from 10am-3pm at the following location:
Enterprise Rent A Car Homecity Lihue
3-3257 Kuhio Hwy
Lihue, HI 96766
Enter the branch location and proceed to the back of the office into our EHI Kauai Training Facility.
We are currently hiring for the following positions:
Customer Service positions
Hours, schedules & compensation will vary based on positions. Part Time and Full Time positions available.
Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.
Inspect vehicles for unidentified body damage.
Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.
Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable.
Place items found in vehicles in lost and found. Direct drivers to drop off locations as necessary.
Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.
Refuel the vehicle and log identification number with fuel needed and mileage.
Ensure that the key tag is properly marked with the correct VIN or Unit number and license plate number.
Maintain a clean and orderly work area and report any unsafe or hazardous conditions.
Complete the out-of-service tag and ensure the vehicle is moved to the maintenance area.
Identify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
Drive the vehicles from return location to cleaning/servicing location; leave vehicles positioned for best access by service agents, as directed by management.
Drive serviced vehicles to ready line area and park for easy access by customers as directed by management.
Deliver vehicles to other locations as directed by management, such as licensee locations, rail yard, auction sites, body shops, or other corporate locations.
Move vehicles to different areas of the lot or facility as needed and directed by management.
Answer customer questions or direct them to the appropriate person.
Perform other service-related duties to ensure our products and services meet the needs of our customers.
Management reserves the right to modify, change or delete assigned duties.
Customer Service Positions:
Provides a high level of customer service by assisting customers and assessing their rental needs in person and over the phone.
Meets and greets customers with Aloha in a friendly and timely manner
Provides directions and general assistance.
Checks the condition of the rental car upon return.
Processes returns, check-ins transactions quickly and efficiently.
Responsible for notifying Management of any known vehicle problems and any customer service issues and/or concerns.
Understands and communicates rental terms and conditions, vehicle features and other services.
Sells optional protection products, upgrades, fuel options and other additional equipment.
Cleans vehicle interior and exterior by hand or by operating washing equipment (when needed).
Performs miscellaneous and backup job-related duties as assigned by a manager.
Position may require prolonged standing during shift.
Equal Opportunity Employer/Disability/Veterans
Must be at least 18 years of age.
Must have a valid drivers license with a satisfactory driving record (No more than 3 moving violations within the last 3 years and no DUI or DWI in the last 5 years).
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Apart from religious observance, must be available to work nights, weekends and holidays.
Job ID 2019-280125
Location Customer Service/Support - Customer Service/Support
Category Alamo - Kauai
Airport / City US-HI-Lihue