National Car Rental Jobs

Job Information

Enterprise Holdings Full Time Rental Sales Agent in Waikiki in Honolulu, Hawaii

Overview

Alamo Rent A Car has an exciting opportunity for a Rental Sales Agent at our Discovery Bay Waikiki location - 96815!

The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.

FREE PARKING is provided to all our employees!

Responsibilities

  • Use company approved sales and service techniques when determining customer needs

  • Offer optional products to meet customer wants and needs.

  • Prepare all rental and return documents accurately and completely.

  • Qualify each customer using our company rental requirement guidelines.

  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.

  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.

  • Ensure that the return date and time on the rental agreement is accurate.

  • Review all charges at the time of vehicle return.

  • Prepare the Rental Agreement Folder with all required information.

  • Answer the phones to assist customers in a friendly, helpful and prompt manner.

  • Assist customers by effectively resolving all customer service issues.

  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years of age.

  • High School Diploma or G.E.D. required.

  • Must have a valid driver’s licensewith no more than 3 moving violations in the last 3 years

  • No drug or alcohol related convictions on driving record in the past 5 years(DUI/DWI).

  • Must have a minimum 6 months experience handling basic customer service and office administration functions.

  • Must have a minimum of basic level experience and understanding of a PC and Microsoft Office Products required.

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Aside from religious observance, must be able to work a full-time schedule of 40 hours a week which may include weekends, nights and holidays.

Job ID 2019-306766

Location Sales - Sales

Category Waikiki - Oahu

Airport / City US-HI-Honolulu

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