Enterprise Holdings Full Time Service Agent (Car Detailer) - Downtown Chicago in Chicago, Illinois

Overview

Alamo Rent a Car and National Car Rental have an exciting opportunity for a Service Agent. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

The Service Agent prepares and services vehicles prior to rental including: refueling, cleaning and washing, checking fluids and pressure levels of all vehicles. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

Responsibilities

  • Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.

  • Inspect vehicles for unidentified body damage.

  • Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.

  • Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable.

  • Place items found in vehicles in lost and found. Direct drivers to drop off locations as necessary.

  • Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.

  • Refuel the vehicle and log identification number with fuel needed and mileage.

  • Ensure that the key tag is properly marked with the correct VIN or Unit number and license plate number.

  • Maintain a clean and orderly work area and report any unsafe or hazardous conditions.

  • Complete the out-of-service tag and ensure the vehicle is moved to the maintenance area.

  • Identify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years of age.

  • Experience handling similar responsibilities preferred.

  • Must have a current and valid driver's license with no more than 1 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)."

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Must be willing to work for $11/hour

  • Must be able to work the following schedule:

  • Sunday-7:30-3:30 Monday-OFF Tuesday-OFF Wednesday-12-8:30 Thursday-12-8:30 Friday-12-8:30 Saturday-7-3:30

Job ID 2018-240290

Location Customer Service/Support - Customer Service/Support

Category National Alamo Downtown

Airport / City US-IL-Chicago