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Enterprise Holdings Rental Sales Agent Aspen Airport Seasonal in Aspen, Colorado

Overview

Are you looking for a job in the ever-growing Colorado travel & tourism industry? Do you want to be part of a company that is consistently ranked #1 for customer service?

We have an exciting opportunity in customer service and sales as a Seasonal Rental Sales Agent with our team at National and Alamo Rent-A-Car at the Aspen Airport!

The Rental Sales Agent:

  • Provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques

  • Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience

  • Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.

This position is seasonal for the winter ski season 2019-2020. Employment dates will begin between November and January and will conclude between March and April, depending on business need.

The available schedule is 3:00p m-10:30pm Wednesday, Thursday, Saturday and Sunday.

Compensation is $16.00/hour plus commission on sales in addition to a $1,000 sigining bonus! ($500 paid upon hire and $500 at the end of the season.)

Responsibilities

  • Use company approved sales and service techniques when determining customer needs

  • Offer optional products to meet customer wants and needs.

  • Prepare all rental and return documents accurately and completely.

  • Qualify each customer using our company rental requirement guidelines.

  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.

  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.

  • Ensure that the return date and time on the rental agreement is accurate.

  • Review all charges at the time of vehicle return.

  • Prepare the Rental Agreement Folder with all required information.

  • Answer the phones to assist customers in a friendly, helpful and prompt manner.

  • Assist customers by effectively resolving all customer service issues.

  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years old.

  • Must have a current and valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Apart from religious observation, mustbe able to work the posted schedule.

  • Must be willing to accept a wage of $16/hr.

  • Must be willing and able to work holidays and weekends.

  • Must have a minimum of 1 year of customer service or sales experience.

Job ID 2019-307028

Location Customer Service/Support - Customer Service/Support

Category Aspen

Airport / City US-CO-Aspen

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