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Enterprise Holdings Exit Booth Agent in Albuquerque, New Mexico

Overview

We have an amazing opportunity at the Albuquerque Airport !

National and Alamo has an exciting opportunity for a Full Time Exit Booth Agent. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

This position is located at 3400 University Blvd SE 87106 and starting pay is $10/hr

Must be available for the following schedule

  • Sunday - Wednesday 3pm-1am

Responsibilities

  • Prepare all rental documents accurately and completely.

  • Verify car information and VIN number for security and car control.

  • Provide additional service to Emerald Aisle members by offering our refueling option.

  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.

  • Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.

  • Provide all customers with undivided attention while assisting them at the exit booth.

  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions.

  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.

  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years of age

  • High School Diploma or G.E.D. required

  • Must have at least 6 months prior related experience (customer service, retail, sales experience, etc.) OR currently enrolled in post-secondary schooling (college, university)

  • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required; familiarity with Odyssey a plus

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Apart from religious observation, must be able to work the following shift/schedule listed above.

Job ID 2019-295426

Location Customer Service/Support - Customer Service/Support

Category Albuquerque Intl Airpt

Airport / City US-NM-Albuquerque

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