National Car Rental Jobshttp://jobs.nationalcar.com2012-05-23 20:55:17.145609USAPascoRental Sales Agent Job ID: 2012-60421 Location: US-WA-Pasco Category: Sales - Sales Airport / City: Pasco Tri-Cities Airport More information about this job: Overview: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. National and Alamo has an exciting opportunity for a Rental Sales Agent. The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. Responsibilities: * Use company approved sales and service techniques when determining customer needs * Offer optional products to meet customer wants and needs. * Prepare all rental and return documents accurately and completely. * Qualify each customer using our company rental requirement guidelines. * Provide customers assistance with directions, maps, local area information, appropriate service information, etc. * Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. * Ensure that the return date and time on the rental agreement is accurate. * Review all charges at the time of vehicle return. * Prepare the Rental Agreement Folder with all required information. * Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Qualifications: * Must be at least 18 years old * High School Diploma or G.E.D. required * Must have a minimum of 2 years of commission or incentive based sales experience * Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years * No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI) * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future * Must be able to work the following shift/schedule: * Monday-Sunday 7am-4pm or 3pm-11pm Apply for this job: * Apply for this job online</font color="#008000">We are an Equal Opportunity Employer M/F/D/V.2012-05-11 20:37:57United StatesNational Car Rental/Alamo Rent A CarWashington2012-60421WAPasco, WA28641537http://jobs.nationalcar.com/xml/28641537/jobUSASeattleFull Time Maintenance Technician Job ID: 2012-59842 Location: US-WA-Seattle Category: Automotive - Maintenance Technician - Oil, Lube, & Tire Technician Airport / City: Seattle Sea-Tac Intl Arpt More information about this job: Overview: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. National and Alamo has an exciting opportunity for a Maintenance Technician. The Maintenance Technician performs car and bus service, repair, preventive maintenance, in-fleeting service, and buy back/turn back service according to company policy and procedures. This is a position of routine difficulty requiring the exercise of reasonable judgment and initiative. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. Responsibilities: * Ensure all repairs and preventative maintenance are completed according to the manufacturer's specifications and guidelines. * Provide safe and reliable vehicles upon completion of repairs and preventative maintenance. * Perform in-fleet servicing on new cars according to company procedures as required. * Perform buy back/turn back servicing according to company procedures as required. * Perform vehicle servicing/repairing to maintain company standards; maintain Out-Of-Service at or below 2%. * Maintain safe and clean work area. * Perform other related duties as required. Qualifications: * Must be at least 18 years of age * High School Diploma or G.E.D. * Minimum of 1 year experience handling mechanical service procedures to perform fleet maintenance activities * Requires ownership of standard hand tools to perform basic maintenance and repair responsibilities * Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI). * Must be authorized to work in the U.S. and not require sponsorship now or in the future (e.g. H-1B Visa status) * Must be able to understand, read, write, and speak English * Must be able to work the following shift/schedule: * Monday -Sunday 7am-7pm Apply for this job: * Apply for this job online</font color="#008000">We are an Equal Opportunity Employer M/F/D/V.2012-05-02 20:27:55United StatesNational Car Rental/Alamo Rent A CarWashington2012-59842WASeattle, WA28337602http://jobs.nationalcar.com/xml/28337602/jobUSASpokanePart Time Return Agent/Handheld Job ID: 2012-59459 Location: US-WA-Spokane Category: Customer Service/Support - Customer Service/Support Airport / City: Spokane Intl Airport More information about this job: Overview: This is a Part time position (20-25 hours per week) Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees This position is responsible for providing superior, friendly, efficient service during all aspects of the rental car process as well as assist all customers with the rental return process. The Return / Handheld position will provide professional, knowledgeable, and courteous service while accurately completing all transactions. Responsibilities: * Greet all customers using prescribed, appropriate dialogue as they arrive on the lot. * Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found. * Advise and review rental charges; and provide an accurate receipt to the customer. Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue. * Complete return transactions with 100% accuracy. * Inquire about service, satisfaction and document dissatisfaction. * Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report. * Use of proper statement to determine if vehicle is being returned with full tank of gas. * Complete a service alert for any mechanical and or body damage communicated by the customers. * Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location. * Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location. * Keep lot organized for ease of access and traffic flow. * Management reserves the right to modify, change or delete duties assigned. Qualifications: * Must be at least 18 years old * High School Diploma or G.E.D. required * Minimum of 1 year customer service experience * Must have basic computer skills * Must have a valid driver's license with no more than 2 moving violations within the last 3 years * No drug or alcohol related convictions on driving record in the last 5 years * Must be able to speak, understand, read and write English. * Must be able to work outdoors (parking lot and garage) in the elements with long periods of standing * Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position, now or in the future * Must be able to work the following shift/schedule(s): Monday-Sunday 7am-4pm or 4pm-10pm Apply for this job: * Apply for this job online</font color="#008000">We are an Equal Opportunity Employer M/F/D/V.2012-04-25 20:40:08United StatesNational Car Rental/Alamo Rent A CarWashington2012-59459WASpokane, WA28182775http://jobs.nationalcar.com/xml/28182775/jobUSASeattleTemporary (90 days) Shuttle Van Driver Job ID: 2012-58122 Location: US-WA-Seattle Category: Customer Service/Support - Driver Airport / City: Seattle Sea-Tac Intl Arpt More information about this job: Overview: Downtown Seattle has an opportunity for shuttle van drivers to assist in the peak season cruise ship & hotel business. The primary responsibility of this position is to safely operate a National/Alamo shuttle van between the cruise line piers and the rental facility, transporting customers picking up and returning vehicles in a courteous and helpful manner.The Driver delivers customers and employees safely and timely to the serviced areas (i.e. Pier 91, Pier 66 & Downtown Hotels) while giving helpful, courteous and professional customer service. These positions report directly to the management staff at National/Alamo Downtown Seattle. This is atemporary position (90 - 120 days) that starts May 5, 2012 and ends September 30, 2012 or sooner. * The position requiresapproximately25 - 30 hours per week commitment. Scheduled shifts would be: 7:00am to 2pm Friday thru Tuesday *OR*7:00am to 2pm Friday thru Sunday. * Additional hours worked in a week, if any, would be based off management request (weekly hours from any single or combination of Enterprise Holdings business divisions & departments cannot exceed regular approved allotment) Responsibilities: * Deliver customers and vehicles to appropriate destination in a safe and courteous manner * Greet each customer personally in a friendly and welcoming manner * Operate the courtesy shuttle in accordance with all laws and regulations while following company policy to ensure a safe and pleasant operating environment * Assist customer(s) load and unload luggage, enter and exit vehicle and miscellaneous customer needs * Notify Manager of any customer or vehicle problems including daily maintenance, including but not limited to ensuring proper oil, tire and fluid levels * Provide appropriate local information, distribute maps and handouts as required * Communicate with office and other drivers via 2-way radio or cellular phone * Performs miscellaneous job-related duties as assigned * Must be able to work the above specificed shifts. Qualifications: * High School diploma or GED required * Must be at least 18 years of age * Must have a valid drivers license * No more than 1 moving violation and/or at-fault accident on driving record in the past 3 years. No drug or alcohol related conviction on driving record in the past 5 years. * Previous driving experience in a similar vehicle (large shuttle van or bus) is a preferred * Must have previous customer service experience. * Must be able to lift a minimum of 50 pounds to assist customers * Must be authorized to work in the U.S. and not require sponsorship, now or in the future * Must be able to work the above specificed shifts, ending on or before September 30th, 2012 Apply for this job: * Apply for this job online</font color="#008000">We are an Equal Opportunity Employer M/F/D/V.2012-04-06 02:59:35United StatesNational Car Rental/Alamo Rent A CarWashington2012-58122WASeattle, WA27684846http://jobs.nationalcar.com/xml/27684846/jobUSASeattleTemporary (90 day) Greeter Job ID: 2012-58137 Location: US-WA-Seattle Category: Customer Service/Support - Customer Service/Support Airport / City: Seattle Sea-Tac Intl Arpt More information about this job: Overview: This is a Temporary (90 - 120 Days) part time position beginning May 5, 2012 and ending September 30, 2012 or sooner. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. National and Alamo has an exciting opportunity for a Greeter. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. Responsibilities: * Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply. * Welcome members to the facility when they exit the bus or arrive on the lot. * Direct customers to exit booth, provide local directions and maps and provide return directions where applicable. * Assist members with questions and concerns to minimize counter visits. * Communicate customer service issues to management. * Ensure that hangtag information is completed correctly. * Maintain clean low mileage fleet mix requirements. * Maintain Emerald Aisle for cleanliness. * Thank member for their business. * Provide upgraded vehicles on request. * Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers. Qualifications: * Must be at least 18 years of age * High School Diploma or G.E.D. * Must have a valid driver license. * Must have a satisfactory driving record (no more than 1 moving violation in the last 3 years). * No DUI/DWI related convictions within the last 5 years. * Minimum of 1 year experience handling customer service functions * A minimum of basic level experience and understanding of a PC and Microsoft Office Products required; knowledge of Odyssey system a plus * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Must be able to work the following shift/schedule: 7:00am - 12pm Friday thru Tuesday. Apply for this job: * Apply for this job online</font color="#008000">We are an Equal Opportunity Employer M/F/D/V.2012-04-06 02:59:23United StatesNational Car Rental/Alamo Rent A CarWashington2012-58137WASeattle, WA27684843http://jobs.nationalcar.com/xml/27684843/jobUSASeattleRental Sales Agent - Temporary (120 day)Customer Service Job ID: 2011-50647 Location: US-WA-Seattle Category: Sales - Sales Airport / City: Seattle Sea-Tac Intl Arpt More information about this job: Overview: This is a Temporary (120 Days) fulltime position Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. National and Alamo has an exciting opportunity for a Rental Sales Agent. The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. Responsibilities: * Use company approved sales and service techniques when determining customer needs * Offer optional products to meet customer wants and needs. * Prepare all rental and return documents accurately and completely. * Qualify each customer using our company rental requirement guidelines. * Provide customers assistance with directions, maps, local area information, appropriate service information, etc. * Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. * Ensure that the return date and time on the rental agreement is accurate. * Review all charges at the time of vehicle return. * Prepare the Rental Agreement Folder with all required information. * Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Qualifications: * Must be at least 18 years old * High School Diploma or G.E.D. required * Must have a minimum of 2 years of commission or incentive based sales experience * Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)." * Must be authorized to work in the U.S. and not require sponsorship now or in the future. * Must be able to work the following shift/schedule: * Monday-Sunday 6am-11pm. Must be flexible with your hours of availability. Apply for this job: * Apply for this job online</font color="#008000">We are an Equal Opportunity Employer M/F/D/V.2011-11-24 18:47:25United StatesNational Car Rental/Alamo Rent A CarWashington2011-50647WASeattle, WA25043584http://jobs.nationalcar.com/xml/25043584/jobUSASeattleGreeter Job ID: 2011-45665 Location: US-WA-Seattle Category: Customer Service/Support - Customer Service/Support Airport / City: Seattle Sea-Tac Intl Arpt More information about this job: Overview: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. National and Alamo has an exciting opportunity for a Greeter. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. Responsibilities: * Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply. * Welcome members to the facility when they exit the bus or arrive on the lot. * Direct customers to exit booth, provide local directions and maps and provide return directions where applicable. * Assist members with questions and concerns to minimize counter visits. * Communicate customer service issues to management. * Ensure that hangtag information is completed correctly. * Maintain clean low mileage fleet mix requirements. * Maintain Emerald Aisle for cleanliness. * Thank member for their business. * Provide upgraded vehicles on request. * Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers. Qualifications: * Must be at least 18 years of age * High School Diploma or G.E.D. * Minimum of 1 year experience handling customer service functions * A minimum of basic level experience and understanding of a PC and Microsoft Office Products required; knowledge of Odyssey system a plus * Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years * No drug or alcohol related conviction on driving record in the past 5 years * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Apart from religious observation, must be able to work the following shift/schedule: any shift/schedule within a 24 hour period including Graveyard. Apply for this job: * Apply for this job online</font color="#008000">We are an Equal Opportunity Employer M/F/D/V.2011-10-21 19:34:55United StatesNational Car Rental/Alamo Rent A CarWashington2011-45665WASeattle, WA24355691http://jobs.nationalcar.com/xml/24355691/jobUSASeattleReturn Agent Job ID: 2011-45663 Location: US-WA-Seattle Category: Customer Service/Support - Customer Service/Support Airport / City: Seattle Sea-Tac Intl Arpt More information about this job: Overview: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. National and Alamo has an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. Responsibilities: * Greet all customers using prescribed, appropriate dialogue as they arrive on the lot. * Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found. * Advise and review rental charges; and provide an accurate receipt to the customer. * Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue. * Inquire about service, satisfaction and document dissatisfaction. * Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report. * Use of proper statement to determine if vehicle is being returned with full tank of gas. * Complete a service alert for any mechanical and or body damage communicated by the customers. * Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location. * Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location. * Keep lot organized for ease of access and traffic flow. * Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages. * Understand the damage loss report reporting procedure. Qualifications: * Must be at least 18 years of age. * Must have a valid drivers license * High School Diploma or G.E.D. required. * Minimum of 6 months experience handling customer service functions. * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Must be able to work the following shift/schedule: Any shift during a 24 hour day (i.e. graveyard) Apply for this job: * Apply for this job online</font color="#008000">We are an Equal Opportunity Employer M/F/D/V.2011-10-06 21:05:15United StatesNational Car Rental/Alamo Rent A CarWashington2011-45663WASeattle, WA24085657http://jobs.nationalcar.com/xml/24085657/job