Enterprise Holdings Full Time Administrative Representative San Francisco Airport in San Francisco, California
Equal Opportunity Employer
The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.
The position will be located at the National Car Rental and Alamo Rent A Car administrative office at the San Francisco Airport.
Incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
Outgoing calls- callback management, account receivables, and miscellaneous calls as assigned
Assist in bank deposits, reconciliation of GPS, lost and found, and fleet reconciliations.
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer close-pends and extensions
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Maintain a regular and reliable level of attendance and punctuality
Perform miscellaneous and backup duties job-related duties as assigned
Must be at least 18 years old
High school diploma or GED equivalent required
Some college preferred
Must have at least 1 year prior customer service retail or administrative support experience
Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 3 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Must be able to work 40 hours per week and be flexible with schedule
Job ID 2017-200395
Location US - CA - San Francisco
Category Customer Service/Support - Customer Service/Support
Airport / City San Francisco Intl Airport