Enterprise Holdings Full Time Administrative Representative San Francisco Airport in San Francisco, California

Overview:

Equal Opportunity Employer

The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.

The position will be located at the National Car Rental and Alamo Rent A Car administrative office at the San Francisco Airport.

Responsibilities:

  • Incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors

  • Outgoing calls- callback management, account receivables, and miscellaneous calls as assigned

  • Assist in bank deposits, reconciliation of GPS, lost and found, and fleet reconciliations.

  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer close-pends and extensions

  • Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

  • Maintain a regular and reliable level of attendance and punctuality

  • Perform miscellaneous and backup duties job-related duties as assigned

Qualifications:

  • Must be at least 18 years old

  • High school diploma or GED equivalent required

  • Some college preferred

  • Must have at least 1 year prior customer service retail or administrative support experience

  • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

  • No drug or alcohol related conviction on driving record in the past 3 years

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Must be able to work 40 hours per week and be flexible with schedule

Job ID 2017-200395

Location US - CA - San Francisco

Category Customer Service/Support - Customer Service/Support

Airport / City San Francisco Intl Airport