Enterprise Holdings Rental Sales Agent in Richlands, North Carolina

Overview:

Equal Opportunity Employer

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

National and Alamo has an exciting opportunity for a Rental Sales Agent. The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.

This is permanent part time position that pays $10.00 per hour (plus performance bonuses) , working up to 25 hours per week out the Albert J. Ellis Airport in Richlands, North Carolina.

Candidates must be available to work one the following schedules each week:

SUNDAY - 5:00 PM - 11:00 PM

MONDAY - OFF

TUESDAY - 5:00 PM - 11:00 PM

WEDNESDAY - OFF

THURSDAY - 5:00 PM - 11:00 PM

FRIDAY - OFF

SATURDAY - 5:00 PM - 11:00 PM

Responsibilities:

  • Use company approved sales and service techniques when determining customer needs

  • Offer optional products to meet customer wants and needs.

  • Prepare all rental and return documents accurately and completely.

  • Qualify each customer using our company rental requirement guidelines.

  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.

  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.

  • Ensure that the return date and time on the rental agreement is accurate.

  • Review all charges at the time of vehicle return.

  • Prepare the Rental Agreement Folder with all required information.

  • Answer the phones to assist customers in a friendly, helpful and prompt manner.

  • Assist customers by effectively resolving all customer service issues.

  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

Qualifications:

  • Must have a minimum of 1 year of sales experience

  • Must be willing to accept the pay rate of $10.00 per hour (plus performance bonuses)

  • Must be at least 18 years old

  • High school diploma, G.E.D. or college degree required

  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

  • No drug or alcohol related conviction on driving record in the past 5 years

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

  • Must be able to understand, read, write and speak English

  • Must be willing to accept permanent part time employment, working up to 25 hours each week - not ideal for candidates seeking temporary employment

  • Apart from religious observation candidates must be able to work one of the following permanent schedules each week:

SUNDAY - 5:00 PM - 11:00 PM

MONDAY - OFF

TUESDAY - 5:00 PM - 11:00 PM

WEDNESDAY - OFF

THURSDAY - 5:00 PM - 11:00 PM

FRIDAY - OFF

SATURDAY - 5:00 PM - 11:00 PM

Job ID 2016-195855

Location US - NC - Richlands

Category Sales - Sales

Airport / City Jacksonville NC Airport