[{"country_short": "USA", "city": "Hebron", "description": "Full Time Return Agent - Cincinnati Airport\n\n\n\nJob ID: 2012-61129\nLocation: US-KY-Hebron\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Cincinnati Airport\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.\n\n\n\n* Starting wage is $10.50/hour\n* \nExcellent benefits (401k, profit sharing, paid time off, medical/vision/dental, retail discounts and more)\nResponsibilities:\n\n* \nGreet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\n* Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.\n* Understand the damage loss report reporting procedure.\nQualifications:\n\n* \nMust be at least 18 years of age.\n* \nHigh school diploma or G.E.D. required\n* \nAssociate's degree is a plus\n* Minimum of 1 year customer service experience within the past 5 years.\n* \nMust have a valid driver's license with no more than two moving violations and/or at fault accidents in the past 3 years\n* No DUI/DWI conviction on record in the past 5 years\n* A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.\n* Must not require work authorization sponsorship from our company for an employment-based work permit or other work authorization document now or in the future.\n  Must be able to work the following shifts: \n\n  Monday: 12:30 pm - 9:00 pm \n  Tuesday & Wednesday: OFF\n  Thursday & Friday: 11:00 am - 7:30 pm\n  Saturday: 9:00 am - 5:30 pm\n  Sunday: 10:00 am - 6:30 pm \n  \n\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-05-22 18:04:59", "url": "http://jobs.nationalcar.com/xml/28862593/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Full Time Return Agent - Cincinnati Airport", "reqid": "2012-61129", "state": "Kentucky", "state_short": "KY", "location": "Hebron, KY", "uid": 28862593}, {"country_short": "USA", "city": "Myrtle Beach", "description": "Part Time Temporary Return Agent\n\n\n\nJob ID: 2012-61104\nLocation: US-SC-Myrtle Beach\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Myrtle Beach Airport\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.\n\n**This is a temporary position lasting 120 days**\nResponsibilities:\n\n* \nGreet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\n* Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.\n* Understand the damage loss report reporting procedure.\nQualifications:\n\n* \nMust be at least 18 years of age.\n* \nHigh School Diploma or G.E.D. required.\n* Minimum of 1 year experience handling customer service functions.\n* A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.\n* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\n* Apart from religious observations, must be available to work 20-25 hours per week with various schedules including nights, weekends, and holidays\n* Must be willing to accept $9.00/hour.\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-05-21 18:46:27", "url": "http://jobs.nationalcar.com/xml/28834040/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Part Time Temporary Return Agent", "reqid": "2012-61104", "state": "South Carolina", "state_short": "SC", "location": "Myrtle Beach, SC", "uid": 28834040}, {"country_short": "USA", "city": "El Paso", "description": "Part Time Return Agent / Handheld - El Paso Airport\n\n\n\nJob ID: 2012-60970\nLocation: US-TX-El Paso\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: El Paso Airport\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees\n\nWe are currently looking to add someone to our Return Agent team at the El Paso Airport! This position is responsible for providing superior, friendly, efficient service during all aspects of the rental car process as well as assist all customers with the rental return process. The Return / Handheld position will provide professional, knowledgeable, and courteous service while accurately completing all transactions.\nResponsibilities:\n\n* Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\nProvide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Complete return transactions with 100% accuracy.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Management reserves the right to modify, change or delete duties assigned.\nQualifications:\n\n* Must be at least 18 years old\n* High School Diploma or G.E.D. required\n\n* Minimum of 1 year customer service experience \n* Must have basic computer skills\n\n* Must have a valid driver's license with no more than 2 moving violations within the last 3 years\n\n* No drug or alcohol related convictions on driving record in the last 3 years\n* Must be able to speak, understand, read and write English.\n\n* Must be able to work outdoors (parking lot and garage) in the elements with long periods of standing\n* Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position, now or in the future\n* Must be comfortable with working at maximum 25 hours per week\n* Must be comfortable with the starting pay of $9/hour\n\n* Apart from religious observation, must be able to work all of the following varying shift/schedule(s): \n* Mon-Sun 5:30 am-11:00 am\n* Mon-Sun 11:00 am - 4:00pm\n* Mon-Sun 4:00 pm - 9:00 pm\n* Mon-Sun 9:00 pm - 1:00 am\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-05-17 19:37:49", "url": "http://jobs.nationalcar.com/xml/28766374/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Part Time Return Agent / Handheld - El Paso Airport", "reqid": "2012-60970", "state": "Texas", "state_short": "TX", "location": "El Paso, TX", "uid": 28766374}, {"country_short": "USA", "city": "Rochester", "description": "Part Time Return Agent- Rochester Airport\n\n\n\nJob ID: 2012-60569\nLocation: US-NY-Rochester\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Rochester Airport\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.\n\nOur Part Time positions require a commitment of 20-25 hours/week, depending on the schedule.\nResponsibilities:\n\n* \nGreet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\n* Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.\n* Understand the damage loss report reporting procedure.\nQualifications:\n\n* \nMust be at least 18 years of age.\n* \nHigh School Diploma or G.E.D. required.\n* Minimum of 1 year experience handling customer service functions.\n* A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.\n* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\n* \nMust have a valid driver's license with no more than 1 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)\n* \nMust be willing to accept a starting pay rate 0f $10.00 per hour.\n* Must be able to work the following schedule:\n* Thursday 2pm - 10:30pm\n* Friday 2pm - 10:30pm\n* Saturday 2pm - 10:30pm\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-05-14 18:04:48", "url": "http://jobs.nationalcar.com/xml/28673858/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Part Time Return Agent- Rochester Airport", "reqid": "2012-60569", "state": "New York", "state_short": "NY", "location": "Rochester, NY", "uid": 28673858}, {"country_short": "USA", "city": "E. Elmhurst", "description": "FT Return Agent (National) - LGA Airport\n\n\n\nJob ID: 2012-60559\nLocation: US-NY-E. Elmhurst\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: La Guardia Airport\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational Car Rental has an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.\nResponsibilities:\n\n* \nGreet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\n* Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.\n* Understand the damage loss report reporting procedure.\nQualifications:\n\n* \nMust be at least 18 years of age\n* \nMust have a current and valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)\n* \nMinimum of 1 year experience handling customer service functions.\n* Must be authorized to work in the U.S. and not require sponsorship by our company now or in the future\n* \n\nMust be willing to accept $9.25 an hour\n* \n\nApart from religious observations, you must be able to work40 hours a week including nights and weekends\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-05-11 20:38:04", "url": "http://jobs.nationalcar.com/xml/28641540/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "FT Return Agent (National) - LGA Airport", "reqid": "2012-60559", "state": "New York", "state_short": "NY", "location": "E. Elmhurst, NY", "uid": 28641540}, {"country_short": "USA", "city": "Albuquerque", "description": "Part Time Return Agent / Handheld - Albuquerque Airport\n\n\n\nJob ID: 2012-60278\nLocation: US-NM-Albuquerque\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Albuquerque Intl Airpt\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees\n\nWe are currently looking to add someone to our Return Agent team at the Albuquerque Airport! This position is responsible for providing superior, friendly, efficient service during all aspects of the rental car process as well as assist all customers with the rental return process. The Return / Handheld position will provide professional, knowledgeable, and courteous service while accurately completing all transactions.\nResponsibilities:\n\n* Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\nProvide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Complete return transactions with 100% accuracy.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Management reserves the right to modify, change or delete duties assigned.\nQualifications:\n\n* Must be at least 18 years old\n* High School Diploma or G.E.D. required\n\n* Minimum of 1 year customer service experience \n* Must have basic computer skills\n\n* Must have a valid driver's license with no more than 2 moving violations within the last 3 years\n\n* No drug or alcohol related convictions on driving record in the last 3 years\n* Must be able to speak, understand, read and write English.\n\n* Must be able to work outdoors (parking lot and garage) in the elements with long periods of standing\n* Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position, now or in the future\n* Must be comfortable with working at maximum 25 hours per week\n* Must be comfortable with the starting pay of $9/hour\n\n* Apart from religious observation, must be able to work all of the following varying shift/schedule(s): \n* Mon-Sun 5:30 am-11:00 am\n* Mon-Sun 11:00 am - 4:00pm\n* Mon-Sun 4:00 pm - 9:00 pm\n* Mon-Sun 9:00 pm - 1:00 am\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-05-10 18:28:32", "url": "http://jobs.nationalcar.com/xml/28605101/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Part Time Return Agent / Handheld - Albuquerque Airport", "reqid": "2012-60278", "state": "New Mexico", "state_short": "NM", "location": "Albuquerque, NM", "uid": 28605101}, {"country_short": "USA", "city": "Washington", "description": "Temp/Seasonal Full-Time Return Agent-Dulles Airport\n\n\n\nJob ID: 2012-60351\nLocation: US-VA-Washington\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Washington Dulles Arpt\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.\n\n\n\nResponsibilities:\n\n* \nGreet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\n* Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.\n* Understand the damage loss report reporting procedure.\nQualifications:\n\n* Must be at least 18 years old\n* High School Diploma or G.E.D. required\n* Minimum of 1 year customer service experience within the last three years or in lieu of experience, 1 year of college. \n* Must have a valid US driver's license with no more than 2 moving violations within the last 3 years\n* No drug or alcohol related convictions on driving record in the last 5 years\n* Must be able to work outdoors (parking lot and garage) in the elements with long periods of standing\n* Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position, now or in the future.\n* Must live or will be living (within 30 days) in the NOVA area.\n* Apart from religious observation, must be able to work schedule below:\nSunday 3p-11p\nMonday/Tuesday 4p-12a\nWed/Thursday 12p-10p\nOff Friday/Saturday\n\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-05-10 18:27:45", "url": "http://jobs.nationalcar.com/xml/28605071/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Temp/Seasonal Full-Time Return Agent-Dulles Airport", "reqid": "2012-60351", "state": "Virginia", "state_short": "VA", "location": "Washington, VA", "uid": 28605071}, {"country_short": "USA", "city": "Fort Myers", "description": "Full Time Return Agent RSW Fort Myers Airport\n\n\n\nJob ID: 2012-60120\nLocation: US-FL-Fort Myers\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: SW Int\u2019l Airport\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees\n\nThis position is responsible for providing superior, friendly, efficient service during all aspects of the rental car process as well as assist all customers with the rental return process. The Return / Handheld position will provide professional, knowledgeable, and courteous service while accurately completing all transactions.\nResponsibilities:\n\n* Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\nProvide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Complete return transactions with 100% accuracy.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Management reserves the right to modify, change or delete duties assigned.\nQualifications:\n\n* Must be at least 18 years old\n* High School Diploma or G.E.D. required\n* Minimum of 6 months customer service experience \n* Must have basic computer skills\n* Must have a valid driver's license with no more than 1 moving violations within the last 3 years\n* No drug or alcohol related convictions on driving record in the last 5 years\n* Must be able to speak, understand, read and write English.\n* Must be able to work outdoors (parking lot and garage) in the elements with long periods of standing\n* Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position, now or in the future\n* Apart from religious observation, must be able to work Evenings, Nights, weekends and holidays if needed.\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-05-04 18:30:12", "url": "http://jobs.nationalcar.com/xml/28436544/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Full Time Return Agent RSW Fort Myers Airport", "reqid": "2012-60120", "state": "Florida", "state_short": "FL", "location": "Fort Myers, FL", "uid": 28436544}, {"country_short": "USA", "city": "Portland", "description": "Seasonal Part-Time Return Agent / Handheld-Portland Airport\n\n\n\nJob ID: 2012-60103\nLocation: US-OR-Portland\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Portland Intnl Airport\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees\n\nThis position is responsible for providing superior, friendly, efficient service during all aspects of the rental car process as well as assist all customers with the rental return process. The Return / Handheld position will provide professional, knowledgeable, and courteous service while accurately completing all transactions.\n\nThis is a part-time Seasonal position.Candidate must be able to work the following shift from May 15th - September 11th.\n* \nSunday                     2:00 pm to 7:00 pm\n* \nMonday through Wednesday    2:00 pm to 6:00 pm\n\n\nResponsibilities:\n\n* Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\nProvide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Complete return transactions with 100% accuracy.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Management reserves the right to modify, change or delete duties assigned.\nQualifications:\n\n* Must be at least 18 years old\n* High School Diploma or G.E.D. required\n\n* Minimum of 1 year customer service experience \n* Must have basic computer skills\n\n* Must have a valid driver's license with no more than 2 moving violations within the last 3 years\n\n* No drug or alcohol related convictions on driving record in the last 5 years\n* Must be able to speak, understand, read and write English.\n\n* Must be able to work outdoors (parking lot and garage) in the elements with long periods of standing\n* Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position, now or in the future\n\nApart from religious observation, must be able to work the following shift/schedule(s): Candidate must be able to work the following shift from May 15th - September 11th.\n* \nSunday                     2:00 pm to 7:00 pm\n* \nMonday through Wednesday    2:00 pm to 6:00 pm\n\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-05-04 18:30:11", "url": "http://jobs.nationalcar.com/xml/28436543/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Seasonal Part-Time Return Agent / Handheld-Portland Airport", "reqid": "2012-60103", "state": "Oregon", "state_short": "OR", "location": "Portland, OR", "uid": 28436543}, {"country_short": "USA", "city": "St. Paul", "description": "Full-Time Return Agent - MSP Airport\n\n\n\nJob ID: 2012-59794\nLocation: US-MN-St. Paul\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Minneapolis-St. Paul Airport\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.\n\nThis is a full-time position and pays $9.75 per hour. \nResponsibilities:\n\n* \nGreet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\n* Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.\n* Understand the damage loss report reporting procedure.\nQualifications:\n\n* \nMust be at least 18 years of age.\n* \nHigh School Diploma or G.E.D. required.\n* Minimum of 1 year experience of face-to-face customer service.\n* No drug or alcohol related conviction (DUI or DWI) on driving record in the past 5 years.\n* No careless driving convictions on driving record in last 3 years.\n* Must have a valid driver's license, with no more than 3 moving violations in the last 3 years.\n* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\n* Apart from religious observation, must be able to work the following shift/schedule: \n* Sunday 11:30am-8pm\n* Monday 12:30pm-9pm\n* Thursday 10am-6:30pm\n* Friday 10am-6:30pm\n* Saturday 12:30pm-9pm\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-05-02 20:27:48", "url": "http://jobs.nationalcar.com/xml/28337592/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Full-Time Return Agent - MSP Airport", "reqid": "2012-59794", "state": "Minnesota", "state_short": "MN", "location": "St. Paul, MN", "uid": 28337592}, {"country_short": "USA", "city": "Chicago", "description": "Outside Part Time Afternoons Return Agent / Handheld O'Hare Airport\n\n\n\nJob ID: 2012-59485\nLocation: US-IL-Chicago\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Chicago O'Hare Intl Arpt\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees\n\nThis position is responsible for providing superior, friendly, efficient service during all aspects of the rental car process as well as assist all customers with the rental return process. The Return / Handheld position will provide professional, knowledgeable, and courteous service while accurately completing all transactions.\nResponsibilities:\n\n* Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\nProvide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Complete return transactions with 100% accuracy.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Management reserves the right to modify, change or delete duties assigned.\nQualifications:\n\n* Must be at least 18 years old.\n* High School Diploma or G.E.D. required.\n* Minimum of 1 year customer service experience.\n* Must have basic computer skills.\n* Must have a valid driver's license with no more than 2 moving violations within the last 3 years.\n* No drug or alcohol related convictions on driving record in the last 3 years.\n* Must be able to speak, understand, read and write English.\n* Must be able to work outdoors in the elements with long periods of standing.\n* Must be authoirized to work in the U.S. and not require work authorization sponsorship by our company for this position, now or in the future.\n* Must be willing to work for 9.75/hour.\n* Must be able to work the following shift/schedule:\n* 2pm-10:30pm on Weekends and 2pm-10:30pm 1-2 Weekdays for a total of 24 hours.\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-04-27 20:11:32", "url": "http://jobs.nationalcar.com/xml/28240761/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Outside Part Time Afternoons Return Agent / Handheld O'Hare Airport", "reqid": "2012-59485", "state": "Illinois", "state_short": "IL", "location": "Chicago, IL", "uid": 28240761}, {"country_short": "USA", "city": "Myrtle Beach", "description": "Temporary Return Agent\n\n\n\nJob ID: 2012-59204\nLocation: US-SC-Myrtle Beach\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Myrtle Beach Airport\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.\n\n**This is a temporary position lasting 120 days**\nResponsibilities:\n\n* \nGreet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\n* Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.\n* Understand the damage loss report reporting procedure.\nQualifications:\n\n* \nMust be at least 18 years of age.\n* \nHigh School Diploma or G.E.D. required.\n* Minimum of 1 year experience handling customer service functions.\n* A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.\n* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\n* Apart from religious observations, must be available to work various schedules including nights, weekends, and holidays\n* Must be willing to accept $9.00/hour.\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-04-23 20:41:58", "url": "http://jobs.nationalcar.com/xml/28081464/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Temporary Return Agent", "reqid": "2012-59204", "state": "South Carolina", "state_short": "SC", "location": "Myrtle Beach, SC", "uid": 28081464}, {"country_short": "USA", "city": "Washington", "description": "Full-Time Return Agent-Reagan Airport\n\n\n\nJob ID: 2012-59166\nLocation: US-DC-Washington\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Washington Reagan Airport\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.\n\n\n\nResponsibilities:\n\n* \nGreet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\n* Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.\n* Understand the damage loss report reporting procedure.\nQualifications:\n\n* Must be at least 18 years old\n* High School Diploma or G.E.D. required\n* Minimum of 1 year customer service experience within the last three years or in lieu of experience, 1 year of college. \n* Must have a valid US driver's license with no more than 2 moving violations within the last 3 years\n* No drug or alcohol related convictions on driving record in the last 5 years\n* Must be able to work outdoors (parking lot and garage) in the elements with long periods of standing\n* Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position, now or in the future.\n* Must live or will be living (within 30 days) in the DC Metro area.\n* Apart from religious observation, must be able to work schedule below:\nSunday 3p-11p\nMonday/Tuesday 4p-12a\nWed/Thursday 12p-10p\nOff Friday/Saturday\n\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-04-20 18:23:56", "url": "http://jobs.nationalcar.com/xml/28035214/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Full-Time Return Agent-Reagan Airport", "reqid": "2012-59166", "state": "District Of Columbia", "state_short": "DC", "location": "Washington, DC", "uid": 28035214}, {"country_short": "USA", "city": "San Antonio", "description": "Part Time - Return Agent\n\n\n\nJob ID: 2012-54406\nLocation: US-TX-San Antonio\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: San Antonio Intl Airport\nMore information about this job:\nOverview:\n\nEnterprise Rent-A-Car, National Car Rental, and Alamo Rent-A-Car have an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.\n\nGet on the fast track to a more rewarding career with Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At Enterprise, National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\n\n\n\nLooking for candidates with experience in customer service, account executive, account manager, customer service representative, business development, retail service, customer assistant representative, face to face service, waiter, bartender, customer dispute resolution.\n\nResponsibilities:\n\n* \nGreet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\n* Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.\n* Understand the damage loss report reporting procedure.\nQualifications:\n\n* \nMust be at least 18 years of age.\n* \nHigh School Diploma or G.E.D. required.\n* Minimum of 1 year experience handling customer service functions.\n* \nMust have a valid drivers license with no more than 2 moving violation and/or at-fault accidents on driving record in the past 3 years\n* \n\nMust have been licensed to drive for a minimum of one year\n* \n\nNo drug or alcohol related conviction on driving record in the past 5 years\n* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future\n* Must be willing to accept $9.00/hr\n* \nApart from religious obligations must be able to work a part time schedule(s) within the operation hours of the branch: regular operating hours for this position are Monday - Sunday from 5:00 am - 11:00 pm. Evening and weekends may be required.\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-04-17 18:31:15", "url": "http://jobs.nationalcar.com/xml/27948316/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Part Time - Return Agent", "reqid": "2012-54406", "state": "Texas", "state_short": "TX", "location": "San Antonio, TX", "uid": 27948316}, {"country_short": "USA", "city": "Austin", "description": "Return Agent\n\n\n\nJob ID: 2012-58688\nLocation: US-TX-Austin\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Austin Bergstrom Arpt\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees\n\nThis position is responsible for providing superior, friendly, efficient service during all aspects of the rental car process as well as assist all customers with the rental return process. The Return / Handheld position will provide professional, knowledgeable, and courteous service while accurately completing all transactions.\nResponsibilities:\n\n* Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\nProvide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Complete return transactions with 100% accuracy.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Management reserves the right to modify, change or delete duties assigned.\nQualifications:\n\n* Must be at least 18 years old\n* High School Diploma or G.E.D. required\n* Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position, now or in the future\n* \nMust have a valid driver's license in with no more than 1 moving violations and/or at-fault accidents on driving record in the past 3 years.\n* Minimum of 6 months experience handling customer service functions\n* A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.\n* Must be able to work outdoors (parking lot) in the elements with long periods of standing\n* Must be available to work at the Austin airport location\n* Must be willing to accept starting pay of $9.50/ hour plus incentives\n* Apart from religious observations, must be able to work the following shifts:\n* 6am - 2pm (32 hours/week max)\n\n\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-04-14 00:51:31", "url": "http://jobs.nationalcar.com/xml/27890142/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Return Agent", "reqid": "2012-58688", "state": "Texas", "state_short": "TX", "location": "Austin, TX", "uid": 27890142}, {"country_short": "USA", "city": "Tucson", "description": "Temporary Part-Time Return Agent-Tucson Airport\n\n\n\nJob ID: 2012-57992\nLocation: US-AZ-Tucson\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Tucson Airport\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for aTemporary Part-time Return Agent at the Tucson airport. This temporary position will last approximately 120 days.The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.\n\nApart from religious observation, you must be available Thursday, Friday and Saturday from 5a.m. to 1p.m. Position pays $8.50/hour plus potential bonus. \nResponsibilities:\n\n* \nGreet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\n* Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.\n* Understand the damage loss report reporting procedure.\nQualifications:\n\n* \nMust be at least 18 years of age.\n* \nHigh School Diploma or G.E.D. required.\n* Minimum of 1 year experience handling customer service functions.\n* A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.\n* Must have a valid driver's license with no more than 2 moving violations or at-fault accidents within the last 3 years\n* No drug or alcohol related convictions (DWI/DUI) on driving record in the last 3 years\n* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\n* Apart from religious observation, must be able to work the following shift/schedule:\n* Thursday 5a.m. to 1p.m.\n* Friday 5a.m. to 1p.m.\n* Saturday 5a.m. to 1p.m.\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-04-12 04:20:31", "url": "http://jobs.nationalcar.com/xml/27832464/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Temporary Part-Time Return Agent-Tucson Airport", "reqid": "2012-57992", "state": "Arizona", "state_short": "AZ", "location": "Tucson, AZ", "uid": 27832464}, {"country_short": "USA", "city": "St. Paul", "description": "Seasonal Part-Time Return Agent - MSP Airport\n\n\n\nJob ID: 2012-58291\nLocation: US-MN-St. Paul\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Minneapolis-St. Paul Airport\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.\n\nThis is a part-time seasonal position and pays $9.75 per hour. \nResponsibilities:\n\n* \nGreet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\n* Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.\n* Understand the damage loss report reporting procedure.\nQualifications:\n\n* \nMust be at least 18 years of age.\n* \nHigh School Diploma or G.E.D. required.\n* Minimum of 1 year experience of face-to-face customer service.\n* No drug or alcohol related conviction (DUI or DWI) on driving record in the past 5 years.\n* No careless driving convictions on driving record in last 3 years.\n* Must have a valid driver's license, with no more than 3 moving violations in the last 3 years.\n* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\n* Apart from religious observation, must be able to work the following shift/schedule: \n* Sunday 10:30am-7pm\n* Tuesday 12pm-5pm\n* Thursday 11am-7:30pm\n* Friday 10am-6:30pm\n* Saturday 12pm-5pm\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-04-10 01:34:37", "url": "http://jobs.nationalcar.com/xml/27768924/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Seasonal Part-Time Return Agent - MSP Airport", "reqid": "2012-58291", "state": "Minnesota", "state_short": "MN", "location": "St. Paul, MN", "uid": 27768924}, {"country_short": "USA", "city": "Kahului", "description": "Maui Alamo or National - Full Time Return Agent\n\n\n\nJob ID: 2012-57238\nLocation: US-HI-Kahului\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: National - Maui\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental Team that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees\n\nThis Return Agent position is responsible for providing superior, friendly, efficient service during all aspects of the rental car process as well as assist all customers with the rental return process. The Return / Handheld position will provide professional, knowledgeable, and courteous service while accurately completing all transactions.\nResponsibilities:\n\n* Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\nProvide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Complete return transactions with 100% accuracy.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Management reserves the right to modify, change or delete duties assigned.\nQualifications:\n\n* Must have a High School Diploma or G.E.D. required\n* Minimum of 1 year customer service experience \n* Must have basic computer skills\n* Must have a valid driver's license with a satisfactory driving record\n* Must be able to speak, understand, read and write English.\n* Must be able to work outdoors in the elements with long periods of standing\n* Must be authorized to work in the U.S and does not require sponsorship to work in the U.S now or in the future\n* Apart from religious observation, must be available to work 40 hours per week and flexible to work a combination of nights/closing shifts, opening shifts including weekends and holidays.\n\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-03-31 12:05:27", "url": "http://jobs.nationalcar.com/xml/27538688/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Maui Alamo or National - Full Time Return Agent", "reqid": "2012-57238", "state": "Hawaii", "state_short": "HI", "location": "Kahului, HI", "uid": 27538688}, {"country_short": "USA", "city": "Indianapolis", "description": "Part Time Return Agent - Indianapolis Airport\n\n\n\nJob ID: 2012-57363\nLocation: US-IN-Indianapolis\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Indianapolis Airport\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.\nResponsibilities:\n\n* \nGreet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\n* Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.\n* Understand the damage loss report reporting procedure.\nQualifications:\n\n* \nMust be at least 18 years of age.\n* \nHigh School Diploma or G.E.D. required.\n* Minimum of 1 year experience within the last 3 years handling customer service functions.\n* A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.\n* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\n* Must be able to work one of the following shift/schedule: Tuesday 4:30pm-1:00AM AND/OR Saturday and Sunday 8:00AM - 4:30PM OR Tuesaday, Thursday and Fridy 12:30pm-9:00pm\n* Must have a valid driver's license with no more than 2 moving violations and/or at fault accidents in the past 3 years.\n* No drug or alcohol related conviction on your record in the past 5 years (i.e., DUI, DWI)\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-03-26 19:41:09", "url": "http://jobs.nationalcar.com/xml/27396431/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Part Time Return Agent - Indianapolis Airport", "reqid": "2012-57363", "state": "Indiana", "state_short": "IN", "location": "Indianapolis, IN", "uid": 27396431}, {"country_short": "USA", "city": "Birmingham", "description": "Return Agent / Handheld - Birmingham Airport\n\n\n\nJob ID: 2012-57006\nLocation: US-AL-Birmingham\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Birmingham Intl Airport\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees\n\nThis position is responsible for providing superior, friendly, efficient service during all aspects of the rental car process as well as assist all customers with the rental return process. The Return / Handheld position will provide professional, knowledgeable, and courteous service while accurately completing all transactions.\nResponsibilities:\n\n* Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\nProvide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Complete return transactions with 100% accuracy.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Management reserves the right to modify, change or delete duties assigned.\nQualifications:\n\n* Must be at least 18 years old\n* High School Diploma or G.E.D. required\n\n* Minimum of 1 year customer service experience \n* Must have basic computer skills\n\n* Must have a valid driver's license with no more than 2 moving violations within the last 3 years\n\n* No drug or alcohol related convictions on driving record in the last 5 years\n* Must be able to speak, understand, read and write English.\n\n* Must be able to work outdoors (parking lot and garage) in the elements with long periods of standing\n* Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position, now or in the future\n\n* Apart from religious observation, must be able to work the following various shift/schedule(s):  7 days a week from 7:00am - 11:30pm.\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-03-20 19:18:16", "url": "http://jobs.nationalcar.com/xml/27268100/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Return Agent / Handheld - Birmingham Airport", "reqid": "2012-57006", "state": "Alabama", "state_short": "AL", "location": "Birmingham, AL", "uid": 27268100}, {"country_short": "USA", "city": "St. Paul", "description": "Part-Time Return Agent - MSP Terminal 2\n\n\n\nJob ID: 2012-54694\nLocation: US-MN-St. Paul\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Minneapolis-St. Paul Airport\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.\nResponsibilities:\n\n* \nGreet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\n* Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.\n* Understand the damage loss report reporting procedure.\nQualifications:\n\n* \nMust be at least 18 years of age.\n* \nHigh School Diploma or G.E.D. required.\n* Minimum of 1 year experience of face-to-face customer service.\n* No drug or alcohol related conviction (DUI or DWI) on driving record in the past 5 years.\n* No careless driving convictions on driving record in last 3 years.\n* Must have a valid driver's license, with no more than 3 moving violations in the last 3 years.\n* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\n* Apart from religious observation, must be able to work the following shift/schedule: \n* Thursday and Friday 5am-2pm\n* Saturday 2pm-8pm\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-02-08 21:25:46", "url": "http://jobs.nationalcar.com/xml/26415440/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Part-Time Return Agent - MSP Terminal 2", "reqid": "2012-54694", "state": "Minnesota", "state_short": "MN", "location": "St. Paul, MN", "uid": 26415440}, {"country_short": "USA", "city": "Jamaica", "description": "FT Return Agent- ALAMO: JFK Airport\n\n\n\nJob ID: 2012-54497\nLocation: US-NY-Jamaica\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: J F Kennedy Intl Arpt (JFK)\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with OUR NEW ALAMO RENT-A-CAR LOCATION-located our of JFK Airport!! Our company is committed to quality, innovation, customer satisfaction and employee development.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees\n\nThis position is responsible for providing superior, friendly, efficient service during all aspects of the rental car process as well as assist all customers with the rental return process. The Return Agent position will provide professional, knowledgeable, and courteous service while accurately completing all transactions.\n\nStarting salary for this position is $9.25 an hr\nResponsibilities:\n\n* Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\nProvide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Complete return transactions with 100% accuracy.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Management reserves the right to modify, change or delete duties assigned.\nQualifications:\n\n* \nMust be at least 18 years of age\n* \nMinimum of 1 year customer service experience \n* \nMust have basic computer skills\n* \nMust have a valid driver's license with no more than 3 moving violations within the last 3 years\n* \nNo drug or alcohol related convictions on driving record in the last 5 years\n* \nMust be able to work outdoors (parking lot and garage)\n* \nMust be authorized to work in the U.S. and not require work authorization sponsorship by our company, now or in the future\n* \nMust be willing to accept $9.25 an hour\n* \nApart from religious observations,must have open availability and be willing to work 40 hours a week including days, nights, overnight and weekends\n* \nMust be availabile to start employment on March 23rd, 2012\n\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-02-06 19:56:47", "url": "http://jobs.nationalcar.com/xml/26336113/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "FT Return Agent- ALAMO: JFK Airport", "reqid": "2012-54497", "state": "New York", "state_short": "NY", "location": "Jamaica, NY", "uid": 26336113}, {"country_short": "USA", "city": "Houston", "description": "Return Agent / Handheld - IAH\n\n\n\nJob ID: 2012-53825\nLocation: US-TX-Houston\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Houston Intercontinental Airport\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with ourNorthHouston Intercontinental Airport National Car Rental and Alamo RentA Car- teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees\n\nThisReturn / Handheld Agentposition is responsible for providing superior, friendly, efficient service during all aspects of the rental car process as well as assist all customers with the rental return process. TheReturn / Handheld Agentposition will provide professional, knowledgeable, and courteous service while accurately completing all transactions.Must be able to work outdoors (parking lot and garage) in the elements with long periods of standing.\n\nThe starting wage for this position is $9.00 per hour!\n\n\nResponsibilities:\n\n* Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\nProvide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Complete return transactions with 100% accuracy.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Management reserves the right to modify, change or delete duties assigned.\nQualifications:\n\n* Must be at least 18 years old\n* High School Diploma or G.E.D. required\n\n* Minimum of 1 year customer service experience \n* Must have basic computer skills\n\n* Must have a valid driver's license with no more than 2 moving violations within the last 3 years\n\n* No drug or alcohol related convictions on driving record in the last 5 years\n* Must be able to speak, understand, read and write English.\n\n* Must be able to work outdoors (parking lot and garage) in the elements with long periods of standing\n* Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position, now or in the future\n\n* Apart from religious observation, must be able to work the following shifts: \n* Three Weekdays plus Saturday and Sunday, 11:00 am-7:00pm or 12:00 pm-8:00pm. \n\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-01-26 21:48:29", "url": "http://jobs.nationalcar.com/xml/26138856/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Return Agent / Handheld - IAH", "reqid": "2012-53825", "state": "Texas", "state_short": "TX", "location": "Houston, TX", "uid": 26138856}, {"country_short": "USA", "city": "East Boston", "description": "Return Agent / Handheld Agent-Boston Logan Airport\n\n\n\nJob ID: 2011-51204\nLocation: US-MA-East Boston\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Logan International Arpt\nMore information about this job:\nOverview:\n\n\nThe Handheld Agent provides a superior, friendly, and efficient transaction using the company approved service techniques. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. \n\nThis position is responsible for providing superior, friendly, efficient service during all aspects of the rental car process as well as assist all customers with the rental return process. The Return / Handheld position will provide professional, knowledgeable, and courteous service while accurately completing all transactions.\nResponsibilities:\n\n* Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\n* Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Complete return transactions with 100% accuracy.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Management reserves the right to modify, change or delete duties assigned.\nQualifications:\n\n* \nMust be at least 18 years of age.\n* \nMust have basic computer skills\n* Must be able to work outdoors (parking lot and garage) in the elements with long periods of standing\n* Must have either a High School Diploma or GED\n* Must have a valid driver's license that has not been active for at least one year (without being suspended or revoked)\n* Must not have had more than 1 moving violation or at fault accident in the last 3 years\n* Must not have had and DWI's or DUI's in the last 5 years\n* Must not have been convicted of a job related felony in the last 7 years.\n* Must be eligible to work in the United States without sponsorship from our company.\n* Must have at least 6 months of customer service experience in the last 5 years.\n* Must be able to work the following schedule:\n* Thursday, Friday, Saturday & Sunday 12pm-8pm\n\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2011-12-07 20:30:43", "url": "http://jobs.nationalcar.com/xml/25236516/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Return Agent / Handheld Agent-Boston Logan Airport", "reqid": "2011-51204", "state": "Massachusetts", "state_short": "MA", "location": "East Boston, MA", "uid": 25236516}, {"country_short": "USA", "city": "Phoenix", "description": "Temporary Full-time Return Agent-Sky Harbor\n\n\n\nJob ID: 2011-49028\nLocation: US-AZ-Phoenix\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Phoenix Sky Harbor Aprt\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for aTemporary Full-time Return Agent. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.\n\nMid-shift and 2nd shift available, please see qualifications below for hours. Position pays $8.00/hour plus potential bonus. \nResponsibilities:\n\n* \nGreet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\n* Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.\n* Understand the damage loss report reporting procedure.\nQualifications:\n\n* \nMust be at least 18 years of age.\n* \nHigh School Diploma or G.E.D. required.\n* Minimum of 1 year experience handling customer service functions.\n* A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.\n* Must have a valid driver's license with no more than 2 moving violations or at-fault accidents within the last 3 years\n* No drug or alcohol related convictions (DWI/DUI) on driving record in the last 3 years\n* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\n* Apart from religious observation, must be able to work the following shift/schedule:\n* Weekends and Holidays (days off are always during the week)\n* All shifts are 8 hours\n* Mid Shift has varying start times based on business need from 10a.m.-noon.\n* 2nd Shift has varying start times based on business need from 2p.m.-5p.m.\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2011-10-24 21:09:41", "url": "http://jobs.nationalcar.com/xml/24390421/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Temporary Full-time Return Agent-Sky Harbor", "reqid": "2011-49028", "state": "Arizona", "state_short": "AZ", "location": "Phoenix, AZ", "uid": 24390421}, {"country_short": "USA", "city": "Seattle", "description": "Return Agent\n\n\n\nJob ID: 2011-45663\nLocation: US-WA-Seattle\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Seattle Sea-Tac Intl Arpt\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.\nResponsibilities:\n\n* \nGreet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\n* Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.\n* Understand the damage loss report reporting procedure.\nQualifications:\n\n* \nMust be at least 18 years of age.\n* \nMust have a valid drivers license\n* \nHigh School Diploma or G.E.D. required.\n* Minimum of 6 months experience handling customer service functions.\n* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\n* Must be able to work the following shift/schedule: Any shift during a 24 hour day (i.e. graveyard)\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2011-10-06 21:05:15", "url": "http://jobs.nationalcar.com/xml/24085657/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Return Agent", "reqid": "2011-45663", "state": "Washington", "state_short": "WA", "location": "Seattle, WA", "uid": 24085657}, {"country_short": "USA", "city": "Latham", "description": "Return Agent- Albany, NY\n\n\n\nJob ID: 2011-45080\nLocation: US-NY-Latham\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Albany NY Airport\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.\nResponsibilities:\n\n* \nGreet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\n* Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.\n* Understand the damage loss report reporting procedure.\nQualifications:\n\n* \nMust be at least 18 years of age.\n* Minimum of 1 year experience handling customer service functions.\n* A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.\n* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\n* Must have a valid drivers license with a good driving record and no more than 2 moving violations and/or at-fault accidents within the last 3 years\n* No drug or alcohol related convictions on driving record (DWI/DUI) in the past 5 years\n* Must be willing to accept $9.00 per hour\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2011-09-01 00:41:25", "url": "http://jobs.nationalcar.com/xml/23367520/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Return Agent- Albany, NY", "reqid": "2011-45080", "state": "New York", "state_short": "NY", "location": "Latham, NY", "uid": 23367520}, {"country_short": "USA", "city": "Omaha", "description": "Part Time Return Agent - Omaha Airport\n\n\n\nJob ID: 2011-41535\nLocation: US-NE-Omaha\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Omaha Eppley Airfield\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are currently looking to fill part-time opportunities and have availability for primarily late morning/early evening shifts (11am - 8pm).\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for a Return Agent. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.\nResponsibilities:\n\n* \nGreet all customers using prescribed, appropriate dialogue as they arrive on the lot.\n* Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.\n* Advise and review rental charges; and provide an accurate receipt to the customer.\n* Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.\n* Inquire about service, satisfaction and document dissatisfaction.\n* Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.\n* Use of proper statement to determine if vehicle is being returned with full tank of gas.\n* Complete a service alert for any mechanical and or body damage communicated by the customers.\n* Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.\n* Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\n* Keep lot organized for ease of access and traffic flow.\n* Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.\n* Understand the damage loss report reporting procedure.\nQualifications:\n\n* \nMust be at least 18 years of age.\n* \nHigh School Diploma or G.E.D. required.\n* Minimum of 1 year experience handling customer service functions.\n* A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.\n* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\n* Must be available for hours stated in overview.\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2011-07-06 20:31:20", "url": "http://jobs.nationalcar.com/xml/22207041/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Part Time Return Agent - Omaha Airport", "reqid": "2011-41535", "state": "Nebraska", "state_short": "NE", "location": "Omaha, NE", "uid": 22207041}]