Enterprise Holdings Service Agent in Plano, Texas

Overview:

Equal Opportunity Employer/Disability/Veterans

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

National and Alamo has an exciting opportunity for a Service Agent. The Service Agent prepares and services vehicles prior to rental including: refueling, cleaning and washing, checking fluids and pressure levels of all vehicles. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

This is a part-time job that pays $12.00-$13.00/hour. The branch location is 8100 DALLAS PKWY STE 105 PLANO, TX 75024.

  • Monday - Friday 7:00a.m.-12:00p.m.

Schedules are subject to change

Responsibilities:

  • Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.

  • Inspect vehicles for unidentified body damage.

  • Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.

  • Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable.

  • Place items found in vehicles in lost and found. Direct drivers to drop off locations as necessary.

  • Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.

  • Refuel the vehicle and log identification number with fuel needed and mileage.

  • Ensure that the key tag is properly marked with the correct VIN or Unit number and license plate number.

  • Maintain a clean and orderly work area and report any unsafe or hazardous conditions.

  • Complete the out-of-service tag and ensure the vehicle is moved to the maintenance area.

  • Identify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location.

Qualifications:

  • Must be at least 18 years of age.

  • Experience handling similar responsibilities preferred.

  • No drug or alcohol related conviction on driving record in the past 5 years

  • Must be authorized to work in the United States and not require work authorization sponsorship from our company for an employment based work permit or other work authorization document now or in the future.

  • Must be able to understand, read, write, and speak English.

  • Apart from religious observation, must be able to work the following shift/schedule:

  • Monday - Friday 7:00a.m.-12:00p.m.

Job ID 2017-213621

Location US-TX-Plano

Category Customer Service/Support - Customer Service/Support

Airport / City Sam Rayburn and Dallas North Tollway