Kauai Alamo - Rental Sales Agent (full time)
Job ID: 2012-53476
Location: US-HI-Lihue
Category: Sales - Sales
Airport / City: Alamo - Kauai
More information about this job:
Overview:
Alamo Rental Car Company has an exciting opportunity for a full time Rental Sales Agent. The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.
Responsibilities:
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Use company approved sales and service techniques when determining customer needs
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Offer optional products to meet customer wants and needs.
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Prepare all rental and return documents accurately and completely.
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Qualify each customer using our company rental requirement guidelines.
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Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
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Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
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Ensure that the return date and time on the rental agreement is accurate.
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Review all charges at the time of vehicle return.
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Prepare the Rental Agreement Folder with all required information.
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Answer the phones to assist customers in a friendly, helpful and prompt manner.
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Assist customers by effectively resolving all customer service issues.
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Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
Qualifications:
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Must have a high school diploma or G.E.D.
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Must have a minimum of 2 years of commission and/or incentive based sales experience with a solid customer service background.
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Must be authorized to work in the U.S. and not require sponsorship now or in the future.
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Must be able to work the following shift/schedule: Flexible work scheduled, including weekends, holidays, evenings and nights.
Apply for this job:
* Apply for this job onlineWe are an Equal Opportunity Employer M/F/D/V.
