Enterprise Holdings Maui Alamo Airport - Greeter (Part Time 30-39 hrs/wk) in Kahului, Hawaii
Equal Opportunity Employer
The Alamo Rent a Car Kahului Airport location has an exciting opportunity for a Part Time Greeter (30-39 hours per week) . The Greeter provides superior, friendly, efficient service during all aspects of the rental car process. Greeting and fulfilling customer needs. The Greeter directs the customers to the appropriate vehicle selection as determined by their reservation. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
Welcome Customers to the facility when they exit the bus or arrive on the lot.
Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
Assist Customers with questions and concerns to minimize counter visits.
Communicate customer service issues to management.
Thank Customers for their business.
Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
Must have a High School Diploma or G.E.D.
Must have a minimum of 6 months customer service experience
Must possess a valid driver’s license with a satisfactory driving record (no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years and no drug or alcohol related violations in the past 5 years.)
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Aside from religious observance, must be able to work Part-Time 30-39 hours/wk. including weekends (Saturday and Sunday) and holidays
Candidates please note: this position is outside in the elements (sun, wind and rain); you must be able to stand the whole shift for this position.
Job ID 2016-196473
Location US - HI - Kahului
Category Customer Service/Support - Customer Service/Support
Airport / City Alamo - Maui