Enterprise Holdings Exit Booth Agent in Houston, Texas

Overview:

Equal Opportunity Employer

National and Alamo, located at Houston Intercontinental Airport, has an exciting opportunity for an Part-time Exit Booth Agent. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

Starting pay is $9.00 per hour.

Current schedule: Monday, Thursday and Friday: 2:00pm-10:00pm; Saturday: 8:00am-4:00pm

Responsibilities:

  • Prepare all rental documents accurately and completely.

  • Verify car information and VIN number for security and car control.

  • Provide additional service to Emerald Aisle members by offering our refueling option.

  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.

  • Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.

  • Provide all customers with undivided attention while assisting them at the exit booth.

  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions.

  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.

  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

Qualifications:

  • Must be at least 18 years of age

  • High School Diploma or G.E.D. required

  • Minimum of 1 year experience handling customer service functions

  • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Must possess a valid driver’s license with no more than 1 moving violations and/or at-fault accidents on driving record in the past 3 years

  • Apart from religious observation, must be able to work the following shift/schedule: Monday, Thursday and Friday:2:00pm-10:00pm; Saturday: 8:00am-4:00pm

  • Must be willing to accept $9.00/hour

  • Must be looking for part-time work not to exceed 25 hours/week

Job ID 2017-199118

Location US - TX - Houston

Category Customer Service/Support - Customer Service/Support

Airport / City Houston Intercontinental Airport