Enterprise Holdings Exit Booth Agent in Houston, Texas
Equal Opportunity Employer
National and Alamo, located at Houston Intercontinental Airport, has an exciting opportunity for an Part-time Exit Booth Agent. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
Starting pay is $9.00 per hour.
Current schedule: Monday, Thursday and Friday: 2:00pm-10:00pm; Saturday: 8:00am-4:00pm
Prepare all rental documents accurately and completely.
Verify car information and VIN number for security and car control.
Provide additional service to Emerald Aisle members by offering our refueling option.
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
Provide all customers with undivided attention while assisting them at the exit booth.
Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.
Must be at least 18 years of age
High School Diploma or G.E.D. required
Minimum of 1 year experience handling customer service functions
A minimum of basic level experience and understanding of a PC and Microsoft Office Products required
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Must possess a valid driver’s license with no more than 1 moving violations and/or at-fault accidents on driving record in the past 3 years
Apart from religious observation, must be able to work the following shift/schedule: Monday, Thursday and Friday:2:00pm-10:00pm; Saturday: 8:00am-4:00pm
Must be willing to accept $9.00/hour
Must be looking for part-time work not to exceed 25 hours/week
Job ID 2017-199118
Location US - TX - Houston
Category Customer Service/Support - Customer Service/Support
Airport / City Houston Intercontinental Airport