Enterprise Holdings Part Time Greeter - Alamo Honolulu Airport in Honolulu, Hawaii

Overview:

Equal Opportunity Employer

Get on the fast track to a more rewarding career with Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

We are a multibillion-dollar industry leader that is rapidly expanding and growing. At Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

Alamo Rent-A-Car has an exciting opportunity for a Part Time Greeter at their Honolulu Airport location. The Greeter provides superior, friendly and efficient service during all aspects of the rental car process. They provide customers with the appropriate vehicle selection as determined by the rental guidelines and work with the back of the house team to communicate what cars are needed in the parking lot for upcoming reservations. We are looking for someone who has excellent communication skills, the ability to be a great team player and some who has great Aloha spirit to join our team.

Responsibilities:

  • Proactively work with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply

  • Welcome members to the facility when they exit the bus or arrive on the lot

  • Direct customers to exit booth, provide local directions and maps and provide return directions where applicable

  • Assist members with questions and concerns to minimize counter visits

  • Communicate customer service issues to management.

  • Maintain customer area parking lot for cleanliness

  • Thank customer for their business

  • Provide upgraded vehicles on request when permitted

  • Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers

Qualifications:

  • Must have a High School Diploma or G.E.D.

  • Must be 18 years of age or older

  • Minimum of 1 year experience handling customer service functions

  • Must possess a valid driver’s license with a satisfactory driving record (no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years and no DUI/DWI in the last 5 years)

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Must be able to work 30-39 hours with a flexible work schedule, including weekends, holidays, evening/closing shifts

Job ID 2016-196661

Location US - HI - Honolulu

Category Customer Service/Support - Customer Service/Support

Airport / City Honolulu Intl Airport - Oahu