National Car Rental Jobshttp://jobs.nationalcar.com2012-05-21 04:20:42.710832USAPortlandSeasonal Part-Time Customer Service Agent-Portland Airport Job ID: 2012-59900 Location: US-OR-Portland Category: Customer Service/Support - Customer Service/Support Airport / City: Portland Intnl Airport More information about this job: Overview: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Facilitates rental process; verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Pleasantly handles and resolves customer questions, comments, and complaints while working face-to-face in city/market locations. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. Responsibilities: * Make eye contact and greets all customers; identify and attend to customer by name, verify rental agreement and reservation, thank each customer at the conclusion of their transaction. * Answer customer questions and provide assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both. * Ensure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges, verify return date and time on the rental agreement is accurate and reviews all charges at the time of vehicle return. * Prepare Rental Agreement Folder with all required information. Offer all customers assistance with directions, maps, local area information and appropriate service information. * Answer telephone in a friendly, helpful and prompt manner. * Work on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty. * Maintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service. * Assist customers within the queue to minimize any wait time and provide the most efficient service possible. Qualifications: * Must be at least 18 years of age. * High School Diploma or G.E.D. required. * Minimum of 1 year experience handling customer service responsibilities. * A minimum of basic level experience and understanding of a PC and Microsoft Office Products required. * Must be able to understand, read, write, and speak English. * Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years. No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI). Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Apart from religious observation, must be able to work the following shift/schedule: Candidate must be able to work from May 15th-September 11. * Sunday 10:00 am to 6:30 pm * Thursday 11:00 am to 3:00 pm * Friday 11:00 am to 3:00 pm * Saturday 8:00 am to 4:30 pm Apply for this job: * Apply for this job online</font color="#008000">We are an Equal Opportunity Employer M/F/D/V.2012-05-04 18:30:29United StatesNational Car Rental/Alamo Rent A CarOregon2012-59900ORPortland, OR28436566http://jobs.nationalcar.com/xml/28436566/jobUSATulsaFull-Time Customer Service Agent- Tulsa Airport Job ID: 2012-58153 Location: US-OK-Tulsa Category: Customer Service/Support - Customer Service/Support Airport / City: Tulsa Intl Airport (TUL) More information about this job: Overview: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Facilitates rental process; verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Pleasantly handles and resolves customer questions, comments, and complaints while working face-to-face in city/market locations. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. Responsibilities: * Make eye contact and greets all customers; identify and attend to customer by name, verify rental agreement and reservation, thank each customer at the conclusion of their transaction. * Answer customer questions and provide assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both. * Ensure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges, verify return date and time on the rental agreement is accurate and reviews all charges at the time of vehicle return. * Prepare Rental Agreement Folder with all required information. Offer all customers assistance with directions, maps, local area information and appropriate service information. * Answer telephone in a friendly, helpful and prompt manner. * Work on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty. * Maintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service. * Assist customers within the queue to minimize any wait time and provide the most efficient service possible. Qualifications: * Must be at least 18 years of age. * High School Diploma or G.E.D. required. * Minimum of 1 year experience handling customer service responsibilities. * Must be able to understand, read, write, and speak English. * Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years. No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI). * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Apart from religious observation, must be able to work the following shift/schedule: 3p-11p Tues-Sun Apply for this job: * Apply for this job online</font color="#008000">We are an Equal Opportunity Employer M/F/D/V.2012-04-07 03:12:22United StatesNational Car Rental/Alamo Rent A CarOklahoma2012-58153OKTulsa, OK27716679http://jobs.nationalcar.com/xml/27716679/jobUSAKahuluiMaui Alamo Airport - FT Customer Service Agent Job ID: 2012-57879 Location: US-HI-Kahului Category: Customer Service/Support - Customer Service/Support Airport / City: Alamo - Maui More information about this job: Overview: Get on the fast track to a more rewarding career with Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multibillion-dollar industry leader that is rapidly expanding and growing. At Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Facilitates rental process; verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Pleasantly handles and resolves customer questions, comments, and complaints while working face-to-face in city/market locations. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. Responsibilities: * Make eye contact and greets all customers; identify and attend to customer by name, verify rental agreement and reservation, thank each customer at the conclusion of their transaction. * Answer customer questions and provide assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both. * Ensure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges, verify return date and time on the rental agreement is accurate and reviews all charges at the time of vehicle return. * Prepare Rental Agreement Folder with all required information. Offer all customers assistance with directions, maps, local area information and appropriate service information. * Answer telephone in a friendly, helpful and prompt manner. * Work on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty. * Maintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service. * Assist customers within the queue to minimize any wait time and provide the most efficient service possible. Qualifications: * Must have a High School Diploma or G.E.D. required. * Minimum of 1 year experience handling customer service responsibilities. * A minimum of basic level experience and understanding of a PC and Microsoft Office Products required. * Must have a valid driver's license with a satisfactory driving record * Must be authorized to work in the U.S. and not require sponsorship now or in the future (e.g. H-1B Visa status) * Must be able to work the early morning, afternoon and night shift; both weekend days; all holidays Apply for this job: * Apply for this job online</font color="#008000">We are an Equal Opportunity Employer M/F/D/V.2012-04-03 23:52:38United StatesNational Car Rental/Alamo Rent A CarHawaii2012-57879HIKahului, HI27622561http://jobs.nationalcar.com/xml/27622561/jobUSAPhoenixTemporary 3rd shift Customer Service Agent at Sky Harbor Job ID: 2012-55950 Location: US-AZ-Phoenix Category: Customer Service/Support - Customer Service/Support Airport / City: Phoenix Sky Harbor Aprt More information about this job: Overview: Temporary (120 days) 3rd shift Customer Service Agent for National/Alamo at the Sky Harbor consolidated rental facility. Please see required hours before applying. Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Facilitates rental process; verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Pleasantly handles and resolves customer questions, comments, and complaints while working face-to-face in city/market locations. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. Position pays $9.25/hour plus bonus and3rd Shift receives a $1/hour shift differential Responsibilities: * Make eye contact and greets all customers; identify and attend to customer by name, verify rental agreement and reservation, thank each customer at the conclusion of their transaction. * Answer customer questions and provide assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both. * Ensure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges, verify return date and time on the rental agreement is accurate and reviews all charges at the time of vehicle return. * Prepare Rental Agreement Folder with all required information. Offer all customers assistance with directions, maps, local area information and appropriate service information. * Answer telephone in a friendly, helpful and prompt manner. * Work on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty. * Maintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service. * Assist customers within the queue to minimize any wait time and provide the most efficient service possible. Qualifications: * Must be at least 18 years of age. * High School Diploma or G.E.D. required. * Minimum of 1 year experience handling customer service responsibilities. * A minimum of basic level experience and understanding of a PC and Microsoft Office Products required. * Must be able to understand, read, write, and speak English. * Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years. * No drug or alcohol related convictions on driving record within the past 3 years (DUI/DWI). * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Apart from religious observation, must be able to work the following shift/schedule: * Full-time overnight 5 days a week * weekends & holidays (days off are always during the week) * scheduled shift is 11p.m. to 7a.m. Apply for this job: * Apply for this job online</font color="#008000">We are an Equal Opportunity Employer M/F/D/V.2012-03-01 21:19:55United StatesNational Car Rental/Alamo Rent A CarArizona2012-55950AZPhoenix, AZ26869911http://jobs.nationalcar.com/xml/26869911/jobUSALexingtonRental Sales Agent - Customer Service - Lexington Airport Job ID: 2012-55707 Location: US-KY-Lexington Category: Sales - Sales Airport / City: Lexington Bluegrass Airport More information about this job: Overview: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. National and Alamo has an exciting opportunity for a Rental Sales Agent. The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. Responsibilities: * Use company approved sales and service techniques when determining customer needs * Offer optional products to meet customer wants and needs. * Prepare all rental and return documents accurately and completely. * Qualify each customer using our company rental requirement guidelines. * Provide customers assistance with directions, maps, local area information, appropriate service information, etc. * Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. * Ensure that the return date and time on the rental agreement is accurate. * Review all charges at the time of vehicle return. * Prepare the Rental Agreement Folder with all required information. * Answer the phones to assist customers in a in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Qualifications: * Must be at least 18 years old * High School Diploma or G.E.D. required * Must have a minimum of 2 years of commission or incentive based sales experience * Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI). * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Must be able to work the following shift/schedule: Monday- Friday 7am-12pm. Apply for this job: * Apply for this job online</font color="#008000">We are an Equal Opportunity Employer M/F/D/V.2012-02-27 19:05:46United StatesNational Car Rental/Alamo Rent A CarKentucky2012-55707KYLexington, KY26785993http://jobs.nationalcar.com/xml/26785993/jobUSAFresnoRental Sales Agent - Customer Service Job ID: 2011-39841 Location: US-CA-Fresno Category: Sales - Sales Airport / City: Fresno Intl Airport More information about this job: Overview: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. National and Alamo has an exciting opportunity for a Rental Sales Agent. The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. Staring pay is $8.60/hr plus commission based on sales performance. Responsibilities: * Use company approved sales and service techniques when determining customer needs * Offer optional products to meet customer wants and needs. * Prepare all rental and return documents accurately and completely. * Qualify each customer using our company rental requirement guidelines. * Provide customers assistance with directions, maps, local area information, appropriate service information, etc. * Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. * Ensure that the return date and time on the rental agreement is accurate. * Review all charges at the time of vehicle return. * Prepare the Rental Agreement Folder with all required information. * Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Qualifications: * Must be at least 18 years old * High School Diploma or G.E.D. required * Must have a minimum of 2 years of commission or incentive based sales experience * Must be authorized to work in the U.S. and not require sponsorship now or in the future. * Must have a valid driver's license with no more than 2 moving violations and/or at fault accidents in the past 3 years. * No drug or alcohol related conviction on your driving record (i.e., DUI, DWI). * Must be available to work between 6am - Midnight, including weekends. Shifts will vary between these hours. Apply for this job: * Apply for this job online</font color="#008000">We are an Equal Opportunity Employer M/F/D/V.2011-09-01 00:41:10United StatesNational Car Rental/Alamo Rent A CarCalifornia2011-39841CAFresno, CA23367516http://jobs.nationalcar.com/xml/23367516/jobUSALouisvilleRental Sales Agent - Customer Service - Louisville International Airport Job ID: 2011-32668 Location: US-KY-Louisville Category: Sales - Sales Airport / City: Louisville Intl Airport More information about this job: Overview: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. National and Alamo has an exciting opportunity for a Rental Sales Agent. The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. Responsibilities: * Use company approved sales and service techniques when determining customer needs * Offer optional products to meet customer wants and needs. * Prepare all rental and return documents accurately and completely. * Qualify each customer using our company rental requirement guidelines. * Provide customers assistance with directions, maps, local area information, appropriate service information, etc. * Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. * Ensure that the return date and time on the rental agreement is accurate. * Review all charges at the time of vehicle return. * Prepare the Rental Agreement Folder with all required information. * Answer the phones to assist customers in a in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Qualifications: * Must be at least 18 years old * High School Diploma or G.E.D. required * Must have a minimum of 2 years of commission or incentive based sales experience * Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI). * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Must be able to work the following shift/schedule: Wednesday, Friday, Saturday, Sunday 2pm-1am. Apply for this job: * Apply for this job online</font color="#008000">We are an Equal Opportunity Employer M/F/D/V.2011-01-31 19:10:50United StatesNational Car Rental/Alamo Rent A CarKentucky2011-32668KYLouisville, KY19389155http://jobs.nationalcar.com/xml/19389155/job