[{"country_short": "USA", "city": "Portland", "description": "Seasonal Part-Time Customer Service Agent-Portland Airport\n\n\n\nJob ID: 2012-59900\nLocation: US-OR-Portland\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Portland Intnl Airport\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nThe Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Facilitates rental process; verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Pleasantly handles and resolves customer questions, comments, and complaints while working face-to-face in city/market locations. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.\nResponsibilities:\n\n* \nMake eye contact and greets all customers; identify and attend to customer by name, verify rental agreement and reservation, thank each customer at the conclusion of their transaction.\n* \nAnswer customer questions and provide assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.\n* \nEnsure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges, verify return date and time on the rental agreement is accurate and reviews all charges at the time of vehicle return.\n* \nPrepare Rental Agreement Folder with all required information. Offer all customers assistance with directions, maps, local area information and appropriate service information.\n* \nAnswer telephone in a friendly, helpful and prompt manner.\n* \nWork on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty.\n* \nMaintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service.\n* \nAssist customers within the queue to minimize any wait time and provide the most efficient service possible.\nQualifications:\n\n* \nMust be at least 18 years of age.\n* \nHigh School Diploma or G.E.D. required.\n* \nMinimum of 1 year experience handling customer service responsibilities.\n* \nA minimum of basic level experience and understanding of a PC and Microsoft Office Products required.\n* \nMust be able to understand, read, write, and speak English.\n* \nMust have a valid driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years. No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI). Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\nApart from religious observation, must be able to work the following shift/schedule: Candidate must be able to work from May 15th-September 11.\n\n* \nSunday       10:00 am to 6:30 pm\n* \nThursday      11:00 am to 3:00 pm\n* \nFriday        11:00 am to 3:00 pm\n* \nSaturday      8:00 am to 4:30 pm\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-05-04 18:30:29", "url": "http://jobs.nationalcar.com/xml/28436566/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Seasonal Part-Time Customer Service Agent-Portland Airport", "reqid": "2012-59900", "state": "Oregon", "state_short": "OR", "location": "Portland, OR", "uid": 28436566}, {"country_short": "USA", "city": "Tulsa", "description": "Full-Time Customer Service Agent- Tulsa Airport\n\n\n\nJob ID: 2012-58153\nLocation: US-OK-Tulsa\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Tulsa Intl Airport (TUL)\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nThe Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Facilitates rental process; verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Pleasantly handles and resolves customer questions, comments, and complaints while working face-to-face in city/market locations. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.\nResponsibilities:\n\n* \nMake eye contact and greets all customers; identify and attend to customer by name, verify rental agreement and reservation, thank each customer at the conclusion of their transaction.\n* \nAnswer customer questions and provide assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.\n* \nEnsure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges, verify return date and time on the rental agreement is accurate and reviews all charges at the time of vehicle return.\n* \nPrepare Rental Agreement Folder with all required information. Offer all customers assistance with directions, maps, local area information and appropriate service information.\n* \nAnswer telephone in a friendly, helpful and prompt manner.\n* \nWork on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty.\n* \nMaintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service.\n* \nAssist customers within the queue to minimize any wait time and provide the most efficient service possible.\nQualifications:\n\n* \nMust be at least 18 years of age.\n* \nHigh School Diploma or G.E.D. required.\n* \nMinimum of 1 year experience handling customer service responsibilities.\n* Must be able to understand, read, write, and speak English.\n* \nMust have a valid driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years. No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).\n* \nMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\n* \nApart from religious observation, must be able to work the following shift/schedule: 3p-11p Tues-Sun\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-04-07 03:12:22", "url": "http://jobs.nationalcar.com/xml/27716679/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Full-Time Customer Service Agent- Tulsa Airport", "reqid": "2012-58153", "state": "Oklahoma", "state_short": "OK", "location": "Tulsa, OK", "uid": 27716679}, {"country_short": "USA", "city": "Kahului", "description": "Maui Alamo Airport - FT Customer Service Agent\n\n\n\nJob ID: 2012-57879\nLocation: US-HI-Kahului\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Alamo - Maui\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nThe Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Facilitates rental process; verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Pleasantly handles and resolves customer questions, comments, and complaints while working face-to-face in city/market locations. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.\n\nResponsibilities:\n\n* \nMake eye contact and greets all customers; identify and attend to customer by name, verify rental agreement and reservation, thank each customer at the conclusion of their transaction.\n* \nAnswer customer questions and provide assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.\n* \nEnsure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges, verify return date and time on the rental agreement is accurate and reviews all charges at the time of vehicle return.\n* \nPrepare Rental Agreement Folder with all required information. Offer all customers assistance with directions, maps, local area information and appropriate service information.\n* \nAnswer telephone in a friendly, helpful and prompt manner.\n* \nWork on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty.\n* \nMaintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service.\n* \nAssist customers within the queue to minimize any wait time and provide the most efficient service possible.\nQualifications:\n\n* \nMust have a High School Diploma or G.E.D. required.\n* \nMinimum of 1 year experience handling customer service responsibilities.\n* \nA minimum of basic level experience and understanding of a PC and Microsoft Office Products required.\n* Must have a valid driver's license with a satisfactory driving record\n* \nMust be authorized to work in the U.S. and not require sponsorship now or in the future (e.g. H-1B Visa status)\n* \nMust be able to work the early morning, afternoon and night shift; both weekend days; all holidays\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-04-03 23:52:38", "url": "http://jobs.nationalcar.com/xml/27622561/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Maui Alamo Airport - FT Customer Service Agent", "reqid": "2012-57879", "state": "Hawaii", "state_short": "HI", "location": "Kahului, HI", "uid": 27622561}, {"country_short": "USA", "city": "Phoenix", "description": "Temporary 3rd shift Customer Service Agent at Sky Harbor\n\n\n\nJob ID: 2012-55950\nLocation: US-AZ-Phoenix\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Phoenix Sky Harbor Aprt\nMore information about this job:\nOverview:\n\nTemporary (120 days) 3rd shift Customer Service Agent for National/Alamo at the Sky Harbor consolidated rental facility. Please see required hours before applying.\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nThe Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Facilitates rental process; verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Pleasantly handles and resolves customer questions, comments, and complaints while working face-to-face in city/market locations. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.\n\nPosition pays $9.25/hour plus bonus and3rd Shift receives a $1/hour shift differential\nResponsibilities:\n\n* \nMake eye contact and greets all customers; identify and attend to customer by name, verify rental agreement and reservation, thank each customer at the conclusion of their transaction.\n* \nAnswer customer questions and provide assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.\n* \nEnsure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges, verify return date and time on the rental agreement is accurate and reviews all charges at the time of vehicle return.\n* \nPrepare Rental Agreement Folder with all required information. Offer all customers assistance with directions, maps, local area information and appropriate service information.\n* \nAnswer telephone in a friendly, helpful and prompt manner.\n* \nWork on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty.\n* \nMaintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service.\n* \nAssist customers within the queue to minimize any wait time and provide the most efficient service possible.\nQualifications:\n\n* \nMust be at least 18 years of age.\n* \nHigh School Diploma or G.E.D. required.\n* \nMinimum of 1 year experience handling customer service responsibilities.\n* \nA minimum of basic level experience and understanding of a PC and Microsoft Office Products required.\n* \nMust be able to understand, read, write, and speak English.\n* \nMust have a valid driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years. \n* \nNo drug or alcohol related convictions on driving record within the past 3 years (DUI/DWI).\n* \nMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\n* \nApart from religious observation, must be able to work the following shift/schedule: \n* \nFull-time overnight 5 days a week\n* \nweekends & holidays (days off are always during the week)\n* \nscheduled shift is 11p.m. to 7a.m.\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-03-01 21:19:55", "url": "http://jobs.nationalcar.com/xml/26869911/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Temporary 3rd shift Customer Service Agent at Sky Harbor", "reqid": "2012-55950", "state": "Arizona", "state_short": "AZ", "location": "Phoenix, AZ", "uid": 26869911}, {"country_short": "USA", "city": "Lexington", "description": "Rental Sales Agent - Customer Service - Lexington Airport\n\n\n\nJob ID: 2012-55707\nLocation: US-KY-Lexington\n\nCategory: Sales - Sales\nAirport / City: Lexington Bluegrass Airport\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for a Rental Sales Agent. The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. \nResponsibilities:\n\n* \nUse company approved sales and service techniques when determining customer needs\n* \nOffer optional products to meet customer wants and needs.\n* \nPrepare all rental and return documents accurately and completely.\n* \nQualify each customer using our company rental requirement guidelines.\n* \nProvide customers assistance with directions, maps, local area information, appropriate service information, etc.\n* \nReview rental parameters with all customers to ensure a complete understanding of our rates and service charges.\n* \nEnsure that the return date and time on the rental agreement is accurate.\n* \nReview all charges at the time of vehicle return.\n* \nPrepare the Rental Agreement Folder with all required information.\n* \nAnswer the phones to assist customers in a in a friendly, helpful and prompt manner.\n* \nAssist customers by effectively resolving all customer service issues.\n* \nAssist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.\nQualifications:\n\n* \nMust be at least 18 years old\n* \nHigh School Diploma or G.E.D. required\n* \nMust have a minimum of 2 years of commission or incentive based sales experience\n* \nMust have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).\n* \nMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\n* \nMust be able to work the following shift/schedule: Monday- Friday 7am-12pm.\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-02-27 19:05:46", "url": "http://jobs.nationalcar.com/xml/26785993/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Rental Sales Agent - Customer Service - Lexington Airport", "reqid": "2012-55707", "state": "Kentucky", "state_short": "KY", "location": "Lexington, KY", "uid": 26785993}, {"country_short": "USA", "city": "Fresno", "description": "Rental Sales Agent - Customer Service\n\n\n\nJob ID: 2011-39841\nLocation: US-CA-Fresno\n\nCategory: Sales - Sales\nAirport / City: Fresno Intl Airport\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for a Rental Sales Agent. The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. \n\n\nStaring pay is $8.60/hr plus commission based on sales performance.\n\nResponsibilities:\n\n* \nUse company approved sales and service techniques when determining customer needs\n* \nOffer optional products to meet customer wants and needs.\n* \nPrepare all rental and return documents accurately and completely.\n* \nQualify each customer using our company rental requirement guidelines.\n* \nProvide customers assistance with directions, maps, local area information, appropriate service information, etc.\n* \nReview rental parameters with all customers to ensure a complete understanding of our rates and service charges.\n* \nEnsure that the return date and time on the rental agreement is accurate.\n* \nReview all charges at the time of vehicle return.\n* \nPrepare the Rental Agreement Folder with all required information.\n* \nAnswer the phones to assist customers in a friendly, helpful and prompt manner.\n* \nAssist customers by effectively resolving all customer service issues.\n* \nAssist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.\nQualifications:\n\n* \nMust be at least 18 years old\n* \nHigh School Diploma or G.E.D. required\n* \nMust have a minimum of 2 years of commission or incentive based sales experience\n* \nMust be authorized to work in the U.S. and not require sponsorship now or in the future.\n* \nMust have a valid driver's license with no more than 2 moving violations and/or at fault accidents in the past 3 years.\n* \nNo drug or alcohol related conviction on your driving record (i.e., DUI, DWI).\n* \nMust be available to work between 6am - Midnight, including weekends. Shifts will vary between these hours.\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2011-09-01 00:41:10", "url": "http://jobs.nationalcar.com/xml/23367516/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Rental Sales Agent - Customer Service", "reqid": "2011-39841", "state": "California", "state_short": "CA", "location": "Fresno, CA", "uid": 23367516}, {"country_short": "USA", "city": "Louisville", "description": "Rental Sales Agent - Customer Service - Louisville International Airport\n\n\n\nJob ID: 2011-32668\nLocation: US-KY-Louisville\n\nCategory: Sales - Sales\nAirport / City: Louisville Intl Airport\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for a Rental Sales Agent. The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. \nResponsibilities:\n\n* \nUse company approved sales and service techniques when determining customer needs\n* \nOffer optional products to meet customer wants and needs.\n* \nPrepare all rental and return documents accurately and completely.\n* \nQualify each customer using our company rental requirement guidelines.\n* \nProvide customers assistance with directions, maps, local area information, appropriate service information, etc.\n* \nReview rental parameters with all customers to ensure a complete understanding of our rates and service charges.\n* \nEnsure that the return date and time on the rental agreement is accurate.\n* \nReview all charges at the time of vehicle return.\n* \nPrepare the Rental Agreement Folder with all required information.\n* \nAnswer the phones to assist customers in a in a friendly, helpful and prompt manner.\n* \nAssist customers by effectively resolving all customer service issues.\n* \nAssist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.\nQualifications:\n\n* \nMust be at least 18 years old\n* \nHigh School Diploma or G.E.D. required\n* \nMust have a minimum of 2 years of commission or incentive based sales experience\n* \nMust have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).\n* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\n* \nMust be able to work the following shift/schedule: Wednesday, Friday, Saturday, Sunday 2pm-1am.\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2011-01-31 19:10:50", "url": "http://jobs.nationalcar.com/xml/19389155/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Rental Sales Agent - Customer Service - Louisville International Airport", "reqid": "2011-32668", "state": "Kentucky", "state_short": "KY", "location": "Louisville, KY", "uid": 19389155}]