National Car Rental Jobshttp://jobs.nationalcar.com2012-05-21 04:00:32.667510USAClevelandExit Booth Agent- National Alamo Job ID: 2012-59754 Location: US-OH-Cleveland Category: Customer Service/Support - Customer Service/Support Airport / City: Cleveland Hopkins Arpt More information about this job: Overview: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. National and Alamo has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. Responsibilities: * Prepare all rental documents accurately and completely. * Verify car information and VIN number for security and car control. * Provide additional service to Emerald Aisle members by offering our refueling option. * Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image. * Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers. * Provide all customers with undivided attention while assisting them at the exit booth. * Make eye contact and greet all customers; thank customer at the conclusion of all transactions. * Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary. * Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer. Qualifications: * Must be at least 18 years of age * High School Diploma or G.E.D. required * Minimum of 1 year experience handling customer service functions * A minimum of basic level experience and understanding of a PC and Microsoft Office Products required; familiarity with Odyssey a plus * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Apart from religious observation, must be able to work a flexible schedule including nights and weekends. Apply for this job: * Apply for this job online</font color="#008000">We are an Equal Opportunity Employer M/F/D/V.2012-05-03 20:06:26United StatesNational Car Rental/Alamo Rent A CarOhio2012-59754OHCleveland, OH28411050http://jobs.nationalcar.com/xml/28411050/jobUSAClevelandRental Sales Agent - Cleveland Hopkins Airport Job ID: 2012-59140 Location: US-OH-Cleveland Category: Sales - Sales Airport / City: Cleveland Hopkins Arpt More information about this job: Overview: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. National and Alamo has an exciting opportunity for a Rental Sales Agent. The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. Responsibilities: * Use company approved sales and service techniques when determining customer needs * Offer optional products to meet customer wants and needs. * Prepare all rental and return documents accurately and completely. * Qualify each customer using our company rental requirement guidelines. * Provide customers assistance with directions, maps, local area information, appropriate service information, etc. * Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. * Ensure that the return date and time on the rental agreement is accurate. * Review all charges at the time of vehicle return. * Prepare the Rental Agreement Folder with all required information. * Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers by effectively resolving all customer service issues. * Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Qualifications: * Must be at least 18 years old * High School Diploma or G.E.D. required * Must have a minimum of 2 years of commission or incentive based sales experience * Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI) * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Apart from religious observation, must be able to work a flexible schedule (including nights and weekends). Apply for this job: * Apply for this job online</font color="#008000">We are an Equal Opportunity Employer M/F/D/V.2012-04-24 20:00:00United StatesNational Car Rental/Alamo Rent A CarOhio2012-59140OHCleveland, OH28150320http://jobs.nationalcar.com/xml/28150320/jobUSAClevelandPart-Time Temporary Greeter Job ID: 2012-58219 Location: US-OH-Cleveland Category: Customer Service/Support - Customer Service/Support Airport / City: Cleveland Hopkins Arpt More information about this job: Overview: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. National and Alamo has an exciting opportunity for a Greeter. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. Responsibilities: * Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply. * Welcome members to the facility when they exit the bus or arrive on the lot. * Direct customers to exit booth, provide local directions and maps and provide return directions where applicable. * Assist members with questions and concerns to minimize counter visits. * Communicate customer service issues to management. * Ensure that hangtag information is completed correctly. * Maintain clean low mileage fleet mix requirements. * Maintain Emerald Aisle for cleanliness. * Thank member for their business. * Provide upgraded vehicles on request. * Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers. Qualifications: * Must be at least 18 years of age * High School Diploma or G.E.D. * Minimum of 1 year experience handling customer service functions * A minimum of basic level experience and understanding of a PC and Microsoft Office Products required * Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years * No drug or alcohol related conviction on driving record in the past 5 years * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Apart from religious observation, must be able to work the following shift/schedule: Sunday 12:30pm-9:00pm, monday 12:30pm-9:00pm, and Friday 3:00pm-11:30pm Apply for this job: * Apply for this job online</font color="#008000">We are an Equal Opportunity Employer M/F/D/V.2012-04-20 18:23:53United StatesNational Car Rental/Alamo Rent A CarOhio2012-58219OHCleveland, OH28035210http://jobs.nationalcar.com/xml/28035210/jobUSAClevelandPart-time Service Agent- Cleveland Hopkins Airport Job ID: 2012-58781 Location: US-OH-Cleveland Category: Customer Service/Support - Customer Service/Support Airport / City: Cleveland Hopkins Arpt More information about this job: Overview: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. National and Alamo has an exciting opportunity for a Service Agent. The Service Agent prepares and services vehicles prior to rental including: refueling, cleaning and washing, checking fluids and pressure levels of all vehicles. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. Responsibilities: * Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights. * Inspect vehicles for unidentified body damage. * Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk. * Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable. * Place items found in vehicles in lost and found. Direct drivers to drop off locations as necessary. * Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary. * Refuel the vehicle and log identification number with fuel needed and mileage. * Ensure that the key tag is properly marked with the correct VIN or Unit number and license plate number. * Maintain a clean and orderly work area and report any unsafe or hazardous conditions. * Complete the out-of-service tag and ensure the vehicle is moved to the maintenance area. * Identify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location. Qualifications: * Must be at least 18 years of age. * High School Diploma or G.E.D. required. * Experience handling similar responsibilities preferred. * Must have a current and valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI). * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Must be able to understand, read, write, and speak English. * Must be available to work a flexible schedule- not to exceed 25 hours/week. The hours of operation are 6am-1am Monday-Sunday. Apply for this job: * Apply for this job online</font color="#008000">We are an Equal Opportunity Employer M/F/D/V.2012-04-17 18:31:08United StatesNational Car Rental/Alamo Rent A CarOhio2012-58781OHCleveland, OH27948302http://jobs.nationalcar.com/xml/27948302/jobUSAClevelandTemp Part Time Service Agent-Cleveland Hopkins Airport Job ID: 2011-36033 Location: US-OH-Cleveland Category: Customer Service/Support - Customer Service/Support Airport / City: Cleveland Hopkins Arpt More information about this job: Overview: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees. National and Alamo has an exciting opportunity for a Service Agent. The Service Agent prepares and services vehicles prior to rental including: refueling, cleaning and washing, checking fluids and pressure levels of all vehicles. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards. Responsibilities: * Inspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights. * Inspect vehicles for unidentified body damage. * Clean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk. * Provide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable. * Place items found in vehicles in lost and found. Direct drivers to drop off locations as necessary. * Drive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary. * Refuel the vehicle and log identification number with fuel needed and mileage. * Ensure that the key tag is properly marked with the correct VIN or Unit number and license plate number. * Maintain a clean and orderly work area and report any unsafe or hazardous conditions. * Complete the out-of-service tag and ensure the vehicle is moved to the maintenance area. * Identify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location. Qualifications: * Must be at least 18 years of age. * High School Diploma or G.E.D. required. * Experience handling similar responsibilities preferred. * Must have a current and valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI). * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Must be able to understand, read, write, and speak English. * Must be available for PM shifts Apply for this job: * Apply for this job online</font color="#008000">We are an Equal Opportunity Employer M/F/D/V.2011-03-24 18:21:13United StatesNational Car Rental/Alamo Rent A CarOhio2011-36033OHCleveland, OH20298910http://jobs.nationalcar.com/xml/20298910/job