[{"country_short": "USA", "city": "Cleveland", "description": "Exit Booth Agent- National Alamo\n\n\n\nJob ID: 2012-59754\nLocation: US-OH-Cleveland\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Cleveland Hopkins Arpt\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.\n\nResponsibilities:\n\n* \nPrepare all rental documents accurately and completely.\n* \nVerify car information and VIN number for security and car control.\n* \nProvide additional service to Emerald Aisle members by offering our refueling option.\n* \nMaintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.\n* \nEnsure that \"Booth\" is stocked with appropriate supplies to meet the needs of our customers.\n* \nProvide all customers with undivided attention while assisting them at the exit booth.\n* \nMake eye contact and greet all customers; thank customer at the conclusion of all transactions.\n* \nAssist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.\n* \nPerform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.\nQualifications:\n\n* \nMust be at least 18 years of age\n* \nHigh School Diploma or G.E.D. required\n* \nMinimum of 1 year experience handling customer service functions\n* \nA minimum of basic level experience and understanding of a PC and Microsoft Office Products required; familiarity with Odyssey a plus\n* \nMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\n* \nApart from religious observation, must be able to work a flexible schedule including nights and weekends.\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-05-03 20:06:26", "url": "http://jobs.nationalcar.com/xml/28411050/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Exit Booth Agent- National Alamo", "reqid": "2012-59754", "state": "Ohio", "state_short": "OH", "location": "Cleveland, OH", "uid": 28411050}, {"country_short": "USA", "city": "Cleveland", "description": "Rental Sales Agent - Cleveland Hopkins Airport\n\n\n\nJob ID: 2012-59140\nLocation: US-OH-Cleveland\n\nCategory: Sales - Sales\nAirport / City: Cleveland Hopkins Arpt\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for a Rental Sales Agent. The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. \nResponsibilities:\n\n* \nUse company approved sales and service techniques when determining customer needs\n* \nOffer optional products to meet customer wants and needs.\n* \nPrepare all rental and return documents accurately and completely.\n* \nQualify each customer using our company rental requirement guidelines.\n* \nProvide customers assistance with directions, maps, local area information, appropriate service information, etc.\n* \nReview rental parameters with all customers to ensure a complete understanding of our rates and service charges.\n* \nEnsure that the return date and time on the rental agreement is accurate.\n* \nReview all charges at the time of vehicle return.\n* \nPrepare the Rental Agreement Folder with all required information.\n* \nAnswer the phones to assist customers in a friendly, helpful and prompt manner.\n* \nAssist customers by effectively resolving all customer service issues.\n* \nAssist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.\nQualifications:\n\n* \nMust be at least 18 years old\n* \nHigh School Diploma or G.E.D. required\n* \nMust have a minimum of 2 years of commission or incentive based sales experience\n* \nMust have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)\n* \nMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\n* \nApart from religious observation, must be able to work a flexible schedule (including nights and weekends).\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-04-24 20:00:00", "url": "http://jobs.nationalcar.com/xml/28150320/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Rental Sales Agent - Cleveland Hopkins Airport", "reqid": "2012-59140", "state": "Ohio", "state_short": "OH", "location": "Cleveland, OH", "uid": 28150320}, {"country_short": "USA", "city": "Cleveland", "description": "Part-Time Temporary Greeter\n\n\n\nJob ID: 2012-58219\nLocation: US-OH-Cleveland\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Cleveland Hopkins Arpt\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for a Greeter. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.\nResponsibilities:\n\n* \nWork proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.\n* \nWelcome members to the facility when they exit the bus or arrive on the lot.\n* \nDirect customers to exit booth, provide local directions and maps and provide return directions where applicable.\n* \nAssist members with questions and concerns to minimize counter visits.\n* \nCommunicate customer service issues to management.\n* \nEnsure that hangtag information is completed correctly.\n* \nMaintain clean low mileage fleet mix requirements.\n* \nMaintain Emerald Aisle for cleanliness.\n* \nThank member for their business.\n* \nProvide upgraded vehicles on request.\n* \nPerform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.\nQualifications:\n\n* \nMust be at least 18 years of age\n* \nHigh School Diploma or G.E.D.\n* \nMinimum of 1 year experience handling customer service functions\n* \nA minimum of basic level experience and understanding of a PC and Microsoft Office Products required\n* \nMust possess a valid driver\u2019s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years\n* No drug or alcohol related conviction on driving record in the past 5 years\n* \nMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\n* \nApart from religious observation, must be able to work the following shift/schedule: Sunday 12:30pm-9:00pm, monday 12:30pm-9:00pm, and Friday 3:00pm-11:30pm\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-04-20 18:23:53", "url": "http://jobs.nationalcar.com/xml/28035210/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Part-Time Temporary Greeter", "reqid": "2012-58219", "state": "Ohio", "state_short": "OH", "location": "Cleveland, OH", "uid": 28035210}, {"country_short": "USA", "city": "Cleveland", "description": "Part-time Service Agent- Cleveland Hopkins Airport\n\n\n\nJob ID: 2012-58781\nLocation: US-OH-Cleveland\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Cleveland Hopkins Arpt\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for a Service Agent. The Service Agent prepares and services vehicles prior to rental including: refueling, cleaning and washing, checking fluids and pressure levels of all vehicles. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.\nResponsibilities:\n\n* \nInspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.\n* \nInspect vehicles for unidentified body damage.\n* \nClean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.\n* \nProvide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable.\n* \nPlace items found in vehicles in lost and found. Direct drivers to drop off locations as necessary.\n* \nDrive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.\n* \nRefuel the vehicle and log identification number with fuel needed and mileage.\n* \nEnsure that the key tag is properly marked with the correct VIN or Unit number and license plate number.\n* \nMaintain a clean and orderly work area and report any unsafe or hazardous conditions.\n* \nComplete the out-of-service tag and ensure the vehicle is moved to the maintenance area. \n* \nIdentify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\nQualifications:\n\n* \nMust be at least 18 years of age.\n* \nHigh School Diploma or G.E.D. required.\n* \nExperience handling similar responsibilities preferred.\n* \nMust have a current and valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).\n* \nMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\n* \nMust be able to understand, read, write, and speak English.\n* \nMust be available to work a flexible schedule- not to exceed 25 hours/week. The hours of operation are 6am-1am Monday-Sunday. \nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2012-04-17 18:31:08", "url": "http://jobs.nationalcar.com/xml/27948302/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Part-time Service Agent- Cleveland Hopkins Airport", "reqid": "2012-58781", "state": "Ohio", "state_short": "OH", "location": "Cleveland, OH", "uid": 27948302}, {"country_short": "USA", "city": "Cleveland", "description": "Temp Part Time Service Agent-Cleveland Hopkins Airport\n\n\n\nJob ID: 2011-36033\nLocation: US-OH-Cleveland\n\nCategory: Customer Service/Support - Customer Service/Support\nAirport / City: Cleveland Hopkins Arpt\nMore information about this job:\nOverview:\n\nGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.\n\nWe are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.\n\nOur philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.\n\nNational and Alamo has an exciting opportunity for a Service Agent. The Service Agent prepares and services vehicles prior to rental including: refueling, cleaning and washing, checking fluids and pressure levels of all vehicles. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.\nResponsibilities:\n\n* \nInspect vehicle to ensure safety equipment is in working order; lights, tires, brakes, wipers, horn, seat belts, mirrors and back-up lights.\n* \nInspect vehicles for unidentified body damage.\n* \nClean all exterior and interior windows and mirrors and vacuum interior, floor, seats, ashtray and trunk.\n* \nProvide positive customer service, including greetings, assistance with luggage and personal belongings, where applicable.\n* \nPlace items found in vehicles in lost and found. Direct drivers to drop off locations as necessary.\n* \nDrive the vehicle from drop off point to service area; drive vehicle through car wash and to ready line as necessary.\n* \nRefuel the vehicle and log identification number with fuel needed and mileage.\n* \nEnsure that the key tag is properly marked with the correct VIN or Unit number and license plate number.\n* \nMaintain a clean and orderly work area and report any unsafe or hazardous conditions.\n* \nComplete the out-of-service tag and ensure the vehicle is moved to the maintenance area. \n* \nIdentify and pull the vehicles that are eligible for turnback, flagged for grounding or preventative maintenance and verify their movement to the proper lot location.\nQualifications:\n\n* \nMust be at least 18 years of age.\n* \nHigh School Diploma or G.E.D. required.\n* \nExperience handling similar responsibilities preferred.\n* \nMust have a current and valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).\n* \nMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\n* \nMust be able to understand, read, write, and speak English.\n* Must be available for PM shifts\nApply for this job:\n\n* Apply for this job online</font color=\"#008000\">We are an Equal Opportunity Employer M/F/D/V.", "date_new": "2011-03-24 18:21:13", "url": "http://jobs.nationalcar.com/xml/20298910/job", "country": "United States", "company": "National Car Rental/Alamo Rent A Car", "title": "Temp Part Time Service Agent-Cleveland Hopkins Airport", "reqid": "2011-36033", "state": "Ohio", "state_short": "OH", "location": "Cleveland, OH", "uid": 20298910}]