Enterprise Holdings Part Time Rental Sales Agent -Aspen Airport in Aspen, Colorado
Equal Opportunity Employer/Disability/Veterans
Are you looking for a career in the ever-growing Colorado travel & tourism industry? Do you want to be part of a company that is consistently ranked #1 for customer service?
We have an exciting opportunity in customer service and sales as a Part Time Rental Sales Agent with our team at National and Alamo Rent-A-Car at the Aspen Airport!
The Rental Sales Agent:
Provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques
Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience
Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.
This position is Part-Time (20-25 hours/week) and permanent/year-round.
Compensation is $13.00/hour plus commission on sales .
Schedule can be flexible throughout the year and is set based on business need and candidate preference.
Use company approved sales and service techniques when determining customer needs
Offer optional products to meet customer wants and needs.
Prepare all rental and return documents accurately and completely.
Qualify each customer using our company rental requirement guidelines.
Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
Ensure that the return date and time on the rental agreement is accurate.
Review all charges at the time of vehicle return.
Prepare the Rental Agreement Folder with all required information.
Answer the phones to assist customers in a friendly, helpful and prompt manner.
Assist customers by effectively resolving all customer service issues.
Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
Must be at least 18 years old
Must have a minimum of 1 year of customer service OR sales experience
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must be able to work evenings, week-ends and holidays
Job ID 2017-213256
Category Sales - Sales
Airport / City Aspen